[SOLVED] Server 2016 Update Fail with 0x80073712

[jmflorida]

Windows update fails as well as running the update files from the MS catalog site


Any help would be great!

 

[jmflorida]

If there is anything else I need to provide I can attach it today.


Thanks

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[jmflorida]

Thank you

 

[Maxstar]

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jmflorida]

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

okay running it now

 

[jmflorida]

Error 1726 at 91.5%

 

[Maxstar]

2024-04-24 13:50:46, Error                 DISM   DISM Package Manager: PID=18192 TID=13096 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800706be)
2024-04-24 13:50:46, Error                 DISM   DISM Package Manager: PID=18192 TID=13096 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800706be)
2024-04-24 13:50:46, Info                  DISM   DISM Package Manager: PID=18192 TID=13096 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2024-04-24 13:50:46, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=800706BE

Please attach the CBS logs, the DISM log is not very helpful.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

 

[jmflorida]

Here you go

 

[jmflorida]

trying again

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jmflorida]

At last successful update!!!

2024-04 Cumulative Update for Windows Server 2016 for x64-based Systems (KB5036899

I will be donating for sure. Thank you

 

[Maxstar]

Hi,

You're welcome. Glad to hear the latest update installed without any issues, and thanks for your donation to Sysnative..
I will mark this thread as solved.