[SOLVED] Server 2016 Std - Cannot perform Windows updates, corruption found in Components Hive

[sabrhawk]

I have a 2016 Windows server that will not allow Windows updates to be installed. The OS is Server 2016 standard, ver command returns "Microsoft Windows [Version 10.0.14393]" The standard DISM commands and reset procedures were attempted and SFC returned clean. I am hoping that the attached log file from the Component scanner will provide some insight into the issue. Thank you for your assistance!

 

[Maxstar]

Hi and welcome to Sysnative,

It seems this sever is running out of space, how many free space is available on the systemdrive?

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[sabrhawk]

Hello Maxstar, thank you for the assistance.

The C drive has 16GB free on a 78GB partition, I try to maintain 20% free. During patching it can drop to 10%, do you think that is not enough?

Attached is a link for the Components hive. COMPONENTS.zip

 

[Maxstar]

Hi,

This could definitely be an issue, I would suggest to increase the free space at least to 25 ~ 30 GB. The CBS log is reporting the following error.

2023-01-27 12:15:18, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070070 - ERROR_DISK_FULL]

Here's the first fix.

Step 1. Download

SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run

ComponentsScanner again.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.

 

[sabrhawk]

Here are the results from the scripts.

 

[Maxstar]

Still the same issue, could you please do the following:

Step 1. Replace Components Hive Manually

Download the ZIP-file here: COMPONENTS.zip

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download COMPONENTS.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the COMPONENTS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config

Step 2. Run

ComponentsScanner again.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.

 

[sabrhawk]

Here is the log after replacing the Components file.

 

[Maxstar]

Please attempt to update and let me know the result. If it fails attach a new copy of the CBS log(s).

 

[sabrhawk]

Running the update failed, attached is the CBS log files.

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[sabrhawk]

I applied the fix and ran the DISM command and all came back clean. I rebooted and applied the Dec 2022 updates and it took 4 hours to install but was successfull. Thank you so much for the help, I spend hours trying to fix this myself. I did donate to show my appreciation for your work and for the help this site has provided.

 

[Maxstar]

Hi,

You're welcome. Glad to hear the update(s) installed without any problems.
Thanks for your donation to Sysnative...