Server 2016 Standard - WSUS Updates failing with Error 0x8000ffff

[Francis Nhamo]

Windows Server 2016 Standard - WSUS Updates are failing with Error 0x8000ffff. When I run sfc /scannow it completes with the message below;

"Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios".

I have also run the below DISM command;

DISM repair initiated using:

dism /online /cleanup-image /restorehealth /source:WIM:E\sources\install.wim:1 /limitaccess but this failed with the message below;

"The above has failed noting no operation performed with error 0x8000ffff

C:\Windows\Logs\DISM\dism.log suggests errors finalising changes and suggests the command cleanup-image has failed".

Can you please assist with the investigation.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[Francis Nhamo]

Hi

Find attached the logfile SFCFix.txt and cbs log

 

[Maxstar]

2023-06-17 15:43:50, Info                  CSI    000003ca Pending transaction content must be resolved, cannot begin another transaction yet
2023-06-17 15:43:50, Error                 CSI    000003cb (F) E_UNEXPECTED #61742# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
2023-06-17 15:43:50, Error                 CSI    000003cc@2023/6/17:14:43:50.763 (F) onecore\base\wcp\componentstore\com\store.cpp(4765): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
[gle=0x80004005]

First, make a backup of this server and the perform the following steps:

Follow these instructions to boot the server into the Recovery Environment

• Info: Use WinRE to troubleshoot startup issues - Windows Server
• Boot the server from the correct Windows ServerISO, you can also use an evaluation version of the ISO - which you can download from the Evaluation Center.
• When the setup screen appears click Next and Repair your computer, in the next screen select Troubleshoot and subsequently the Command Prompt.
• Run the following command to find the drive letter of the Windows partition:
  

  BCDedit

• Now run the following command: (replace D: with the correct driveletter which showed by the previous command).
  

  DISM /Image:D:\ /Cleanup-Image /RevertPendingActions /scratchdir:D:\windows\temp

• Normally you will see the following message:
  

  Reverting pending actions from the image...
  The operation completed. Any revert of pending actions will be attempted after reboot.
  The operation completed successfully.

• Please post the result, especially when you get another (error) message.