Server 2016 Standard - Unable to install IIS Tracing Feature

G

goojexon

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Aug 7, 2019
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Sysnative Support,

I'm having a problem on a Server 2016 Standard Edition running IIS with installing the IIS Tracing Feature. So far I've tried the following methods of installation:

- Installing through the Add Features option in Server Manager results in error code 0x800f0922
- Installing through the Add Features option in Server Manager and using a custom path for source files pointing to a Windows 2016 ISO results in error code 0x800f0922
- Installing through Powershell using the command Enable-WindowsOptionalFeature -Online -FeatureName IIS-HttpTracing results in the same error code 0x800f0922

Some additional notes:
- All regular monthly Windows Updates install fine.
- Sfc /scannow results in errors that it was not able to fix
- Running SFCFix results in an "unhandled exception"

Link to CBS log.

Any help is greatly appreciated.
 
Hi,

Yes, result of powershell command Get-Service http shows it's running.

If it helps, server can reach the internet. Windows Updates are pulled through a WSUS server.
 
Thanks.


Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
Thanks.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing the IIS Tracing feature onto the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
There's a lot of sensitive information in the Process Monitor output so I cannot post it here. Can you send me a private message and I'll send you the link directly? I can't PM you because it says your mailbox is full.
 
Still getting this message:

Oops! We ran into some problems.
softwaremaniac can not receive a conversation message due to exceeding their quota.
 
I got some very useful information from ProcMon. Thank you.

Is the following feature installed: IIS Management Console

Is the following folder structure present: C:\inetpub\custerr\en-US\401-1.htm

If not, please create it, leave the htm file blank.
 
IIS Management Console feature is installed.

C:\inetpub\custerr\en-US\ folder structure was present, but the 401-1.htm file was missing. I created it.

I tried installing the IIS Tracing feature again and it's still failing unfortunately.
 
SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
Command finished with message "Windows Resource Protection found corrupt files but was unable to fix some of them..."

Link to fresh CBS log file.
 
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