[SOLVED] [server 2016] SFC & DISM do not work

[MrPlouf]

Hey,

I have a Windows Server 2016 Standard (Desktop) and my server manager app is crashing everytime when i'm trying to open it.

I decided to use "dism /online /cleanup-image /restorehealth" but didn't work, even specify source through ISO (Source Files Could Not Be Found...)

sfc /scannow found some files corrupted and can not repair.

Is anybody can help me please ?
Here you can find some logs in attachments files.

Many thanks,

Mr P.

 

[Gary R]

Looking over your logs, back ASAP.

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download SFCFix.exe and save it to your desktop.
• Download the attachment SFCFix.zip and also save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[MrPlouf]

Hey,

Many thanks for answser, unfortunatly i can not even execute .zip in the exe.
You can see message in attach file.
No programs launched.

Thanks,

 

[Gary R]

It's OK, SFCFix.exe sometimes shows that message when the SFCFix.zip file doesn't quite "register" with it.

Just close SFCFix.exe, and then try again.

 

[MrPlouf]

Hi,

Here logs in attach files and DISM didn't work.
Thanks,

 

[Gary R]

Looking over your latest logs now, back ASAP.

 

[Gary R]

Sorry to be late getting back to you. Having problems sourcing the necessary files to patch the items flagged in your latest CBS.log, so I'm going to have to consult to see whether my colleagues know of a suitable source.

This may take a while, but I'll get back to you as soon as I can.

 

[MrPlouf]

Gary,

I can wait, you're already doing a great job, many thanks !
Have a nice day,

Mr P.

 

[Gary R]

Can you please post me a copy of your CBS Hive ...

• Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (.)
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, please upload to a file sharing service.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[MrPlouf]

Hey,

Here a link with my export :
ComponentBasedServicing

Many thanks,

 

[Gary R]

Thanks.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[MrPlouf]

Hey,

You're fast, thanks.
But same error's message for DISM, no source.
Logs in attached file :

Many thanks,

 

[Gary R]

Can you please post the SFCFix.txt I asked for as well. I need to check that it processed as I expected it to.


Next ...
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[MrPlouf]

Hi,

Sorry ...
Here, logs in attach files.
But this time DISM runned !
Many thanks,

 

[Gary R]

Please try to update.

If successful, let me know.

If not, then please post me your CBS.log

 

[MrPlouf]

Hey,

Everything is OK.
Many many thanks !

 

[Gary R]

You're welcome, glad we were able to help.

I'll mark this topic as solved then.