Server 2016 HyperV Server failing to install updates. Retrying a 2018-10 Cumulative Update for Windows Server 2016 (KB4462928) over and over

bkosty · Jul 28, 2023

Sever 2016 will not update. Keeps retrying to install 2018-10 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4462928). - Error 0x80073701

All basic troubleshooting has been done.

CBS Log - CBS (2).zip
Component Scanner Log - ComponentsScanner.txt

Your help would be greatly appreciated!

Maxstar · Aug 1, 2023

Hi,

Follow these instructions to remove an update.

Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.

Code:

wusa /uninstall /KB:4041691

Let me know if it says it was successful or you get the message: The update KB4041691 is not installed on this computer.

bkosty · Aug 1, 2023

The update was found and uninstalled. A reboot shows as pending. Ill schedule in a reboot to complete this.

Can i try installing the latest cumulative update after the reboot or should i try something else first?

Maxstar · Aug 1, 2023

Yes, please attempt to update after the reboot. If it fails attach a new copy of the CBS logs.

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Server 2016 HyperV Server failing to install updates. Retrying a 2018-10 Cumulative Update for Windows Server 2016 (KB4462928) over and over

bkosty

Active member

Maxstar

Windows Update Moderator, Security Analyst

bkosty

Active member

Maxstar

Windows Update Moderator, Security Analyst