[SOLVED] Server 2016: DISM Error 1734 Array bounds are invalid

ITFlyer · Jan 31, 2023

I'm having the identical issue as described in this thread. I cannot successfully install Windows updates or run a dism /restorehealth, including trying to source files from a WIM file.

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

C:\>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

C:\>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[===========================93.6%====================== ]
Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Maxstar · Feb 8, 2023

Hi and welcome to Sysnative,

Follow these instructions to remove an update.

Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.

Code:

wusa /uninstall /KB:4516061

Let me know if it says it was successful or you get the message: The update KB4516061 is not installed on this computer.

ITFlyer · Feb 15, 2023

It is not installed: "The update KB4516061 is not installed on this computer."

Thank you!

Maxstar · Feb 16, 2023

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Open the startmenu and type the command cmd.
After you find the Command Prompt, right click on it and select Run as Administrator.
Copy and paste the following into the Command Prompt and press enter.

Code:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Registry button.

Code:

KB4516061

When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.

ITFlyer · Feb 16, 2023

Certainly, result is attached.

Thank you!

Maxstar · Feb 16, 2023

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards, reboot the system and run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

ITFlyer · Feb 16, 2023

This was successful!

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

I'll reboot and try an update.

ITFlyer · Feb 16, 2023

OK, after this process, the update process failed like it always does. It gets 68% through the last phase of updates (after server reboots) then fails with:

We couldn't complete the updates
Undoing changes

Maxstar · Feb 17, 2023

Hi,

Please upload a new copy of the CBS logs en the following logfile.

Open Windows Explorer and browse to the C:\Windows\INF folder.
Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file setupapi.dev.zip in your next reply.

ITFlyer · Feb 17, 2023

Thank you, attached as requested.

Maxstar · Feb 17, 2023

Please provide a copy of the CBS log(s) as well as requested.

ITFlyer · Feb 17, 2023

Maxstar said:
Please provide a copy of the CBS log(s) as well as requested.

Attached, thank you!

Maxstar · Feb 17, 2023

Rich (BB code):

2023-02-17 00:08:25, Info                  CSI    0000019b Loading user account SID S-1-5-21-3509931067-985828573-3564591401-1004
2023-02-17 00:08:25, Error                 CSI    0000019c@2023/2/17:05:08:25.158 (F) onecore\base\wcp\rtllib\inc\auto_hive.h(180): Error c0000033 [Error,Facility=(system),Code=51 (0x0033)] originated in function Windows::Rtl::AutoHive::Load expression: (null)
[gle=0x80004005]

Please provide an export of the ProfileList.

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
Copy and paste the following command line and press Enter.

Code:

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > "%userprofile%\desktop\ProfileList.txt"

When finished, a logfile called ProfileList.txt is saved on your desktop.
Post the logfile as attachment in your next reply.

ITFlyer · Feb 17, 2023

Attached. This server was originally part of a workgroup, and later joined a domain, if that is of any useful information.

Maxstar · Feb 17, 2023

Could you please confirm if the tool Forensit Profile Wizard program is used for the transfer to join another domain?

ITFlyer · Feb 17, 2023

Maxstar said:
Could you please confirm if the tool Forensit Profile Wizard program is used for the transfer to join another domain?

That's correct, that tool was used to migrate existing profiles to the domain.

Maxstar · Feb 17, 2023

Thanks, please run SFCFix with the following instructions.

Download

SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards, reboot the server and attempt to update. If it fails attach a new copy of the CBS log(s).

ITFlyer · Feb 17, 2023

Victory!! Updates succeeded! Thank you so much! Is there any documentation that teaches the process you just used, so that I might be able to help others do this as well?

Maxstar · Feb 18, 2023

Hi,

You're welcome. Glad to hear the updates installed succesfully this time.

You can find a number of tutorials in this subforum: Windows Update Fixes and Tutorials

I'll mark this thread as solved.

[SOLVED] Server 2016: DISM Error 1734 Array bounds are invalid

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