[SOLVED] Server 2016 CU Updates Fails

[LeeA-KCU]

This Server 2016 has been failing on installing the CU updates for the last couple of months. We have tried manually installing the update as well as resetting the Windows updates components (Additional resources for Windows Update - Windows Client) and installing the update.

Attached are the CBS.zip and ComponentsScanner.log files. DISM is failing with the error shown below.

C:\Users\aduser>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Users\aduser>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[===========================94.2%======================    ]
Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Thank you in advance for the assist!!!

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[LeeA-KCU]

Good evening,

The fix was applied and DISM ran successfully to 100%. The update still failed. CBS.zip is attached.

Thank you again for the assist!

 

[Maxstar]

Hi,

Great, please attempt to update and post the result. If it fails attach an new copy of the CBS logs.

 

[LeeA-KCU]

Hello Maxstar,

The update did fail. The CBS.zip is attached.

Thank you again!

 

[Maxstar]

Hi,

Verify the catalog database by using Esentutl

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following commands one at a time into the command prompt and press enter after each.

net stop cryptsvc
esentutl /g %systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
net start cryptsvc

• Take a screenshot of the command prompt window and paste it into your next reply.

 

[LeeA-KCU]

Looks like the catalog is corrupt...

esentutl /g %systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

Extensible Storage Engine Utilities for Microsoft(R) Windows(R)
Version 10.0
Copyright (C) Microsoft Corporation. All Rights Reserved.

Initiating INTEGRITY mode...
        Database: C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
  Temp. Database: .\TEMPINTEG520.EDB

Checking database integrity.

                     Scanning Status (% complete)

          0    10   20   30   40   50   60   70   80   90  100
          |----|----|----|----|----|----|----|----|----|----|
          ...................................................


Integrity check completed.  Database is CORRUPTED!




Operation terminated with error -1206 (JET_errDatabaseCorrupted, Non database file or corrupted db) after 1.203 seconds.

 

[Maxstar]

Please run the following command to see if it can be repaired!

Repair the catalog database by using Esentutl

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following commands one at a time into the command prompt and press enter after each.

net stop cryptsvc
esentutl /p %systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
net start cryptsvc

• Take a screenshot of the command prompt window and paste it into your next reply.

 

[LeeA-KCU]

See below. Thanks!

esentutl /p %systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

Extensible Storage Engine Utilities for Microsoft(R) Windows(R)
Version 10.0
Copyright (C) Microsoft Corporation. All Rights Reserved.

Initiating REPAIR mode...
        Database: C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
  Temp. Database: TEMPREPAIR8640.EDB

Checking database integrity.

                     Scanning Status (% complete)

          0    10   20   30   40   50   60   70   80   90  100
          |----|----|----|----|----|----|----|----|----|----|
          ...................................................


Scanning the database.

                     Scanning Status (% complete)

          0    10   20   30   40   50   60   70   80   90  100
          |----|----|----|----|----|----|----|----|----|----|
          ...................................................


Repairing damaged tables.

                     Scanning Status (% complete)

          0    10   20   30   40   50   60   70   80   90  100
          |----|----|----|----|----|----|----|----|----|----|
          ...................................................


Repair completed. Database corruption has been repaired!

Note:
  It is recommended that you immediately perform a full backup
  of this database. If you restore a backup made before the
  repair, the database will be rolled back to the state
  it was in at the time of that backup.



Operation completed successfully with 595 (JET_wrnDatabaseRepaired, Database corruption has been repaired) after 9.15 seconds.

 

[Maxstar]

Great, please attempt to update again. If it fails attach a new copy of the CBS logs.

 

[LeeA-KCU]

Success!!! The update applied without issue. Thank you for the assistance!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem has been resolved...