[SOLVED] Server 2016 1607 KB5015808 error 800f080d

K

kturleypds

Contributor
Joined
Apr 9, 2020
Posts
38
I have had great success with your help on these type of update errors, an you assist with this one?
 
Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.14393.3808
P2: 800f080d
P3: A8B47751-6566-4980-93E4-5D7B78597E03
P4: Install
P5: 200
P6: 0
P7: 800f080d
P8: UpdateOrchestrator
P9: {7971F918-A847-4430-9279-4A52D1EFE18D}
P10: 0

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_10.0.14393.3808_a451ddfdadcf8abf228503fca1de76cec27c_00000000_69a8cc7e

Analysis symbol:
Rechecking for solution: 0
Report Id: 76e93c0a-15b2-11ed-8469-00155d013641
Report Status: 8192
Hashed bucket:
 
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

Will run SFCFIX next
 
Hi,

Step 1. Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the SyStem File Checker and post the result. If it fails attach a new copy of the CBS log.
Code: 
SFC /Scannow
 

Attachments

Last edited:
Thanks for the reply.

Followed steps:
Attached SFCFix.txt

SFC /scan now output:
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

Attached CBS.log

Happy to include any further items!
 

Attachments

Hi,

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command and press enter.
Code: 
DISM /online /cleanup-image /RestoreHealth
Take a screenshot of the commandprompt window and paste it into your next reply.
 
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.3750

Image Version: 10.0.14393.3241

[==========================100.0%==========================]
Error: 1726

The remote procedure call failed.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\windows\system32>
 

Attachments

Please post a new copy of the CBS log.
  • Click the Start button and in the search box, type CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • Copy and paste the following command into it, then press enter.
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.
 
Sure thing, here you are,
C:\windows\system32>copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
1 file(s) copied.

C:\windows\system32>
 

Attachments

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Followed instructions:
Attached sfcfix.txt

Output of sfc /scannow:

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.3750

Image Version: 10.0.14393.3241

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\windows\system32>
 

Attachments

Great, please run the System File Checker as well and post the result.
Code: 
sfc /scannow
 
Sorry I incorrectly said sfc /scannow in my previous post, instead of DSIM. Sorry for any confusion.
Running sfc /scannow at this time. will post results.
 
C:\windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\windows\system32>
 
Please try to install the updates and let me know the result. If it fails attach a new copy of the CBS log.
 
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