Server 2012 R2 | WU finds Updates, but does not install them, some can be installed manual, some not (.net especially)

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frankwhite

Member
Joined
Aug 21, 2020
Posts
27
Got a problem with a single 2012 R2 Server, there are other 2012R2 Machines in my network that doesnt have this problem at all.
All Server receive their updates via a WSUS Server.

This problematic one, does check for updates, it seems that an install process is in progress, but in the end wu only shows up the same count of estimated updates as before.


sfc /scannow gives:
Code: 
Windows Resource Protection did not find any integrity violations.


Dism /Online /Cleanup-Image /RestoreHealth gives:
Code: 
Deployment Image Servicing and Management tool
Version: 6.3.9600.19408

Image Version: 6.3.9600.19397

The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.

SFCFix Log:
Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-08-24 11:06:31.819
Microsoft Windows Server 2012 R2 Update 3 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2020-08-24 11:12:26.187
----------------------EOF-----------------------


This is the zipped CBS Folder:
CBS.zip (DL-Links runs out in a week)


Many thanks in advance for your help
 
softwaremaniac said:
Hello!

Please attempt to install one of the updates manually and attach CBS.log after it fails.
Click to expand...
softwaremaniac said:
Hello!

Please attempt to install one of the updates manually and attach CBS.log after it fails.
Click to expand...

Hi!
i picked up kb4489488, this contains:
windows8.1-kb4488667-x64_d05297c2796025834da08b95ae8107ececcc23e1.msu
windows8.1-kb4488665-x64_c1692617a2c763e38507c65fc3adc65bac6269a7.msu
windows8.1-kb4488663-x64_dfdaabddb415590ef75ee74f20a13e65220d0fdc.msu

Could install
windows8.1-kb4488667-x64_d05297c2796025834da08b95ae8107ececcc23e1.msu, but installing
windows8.1-kb4488665-x64_c1692617a2c763e38507c65fc3adc65bac6269a7.msu failed.

I attached the CBS.log
 

Attachments

Thank you.

Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
softwaremaniac said:
Thank you.

Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
Click to expand...

LogFile.PML > Logfile.zip
 
Just via Windows Updates, it shows 26 available Updates as mentioned - hit "install Updates" and the 26 Updates appeared again.

After that i had just picked one of the updates (the latest) and then clicked the magglasses in procmon, but no manual installs this time!
 
Shure:

Code: 
2019-03 Update for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 8.1 and Server 2012 R2 for x64 (KB4489488)

Download size: 51,6 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/4489488

Help and Support:
http://support.microsoft.com



2019-09 Security Only Update for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 8.1 and Server 2012 R2 for x64 (KB4514599)

Download size: 33,2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/4514599

Help and Support:
http://support.microsoft.com



2020-01 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 8.1 and Server 2012 R2 for x64 (KB4535104)

Download size: 76,0 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/4535104

Help and Support:
http://support.microsoft.com



2020-01 Security Only Update for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 8.1 and Server 2012 R2 for x64 (KB4534978)

Download size: 17,3 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/4534978

Help and Support:
http://support.microsoft.com



2020-03 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4541505)

Download size: 45,4 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
https://support.microsoft.com/help/4541505

Help and Support:
https://support.microsoft.com/help/4541505



2020-04 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4550970)

Download size: 32,3 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
https://support.microsoft.com/help/4550970

Help and Support:
https://support.microsoft.com/help/4550970



2020-05 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 8.1 and Server 2012 R2 for x64 (KB4556401)

Download size: 75,3 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/4556401

Help and Support:
http://support.microsoft.com



2020-05 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4556853)

Download size: 86,1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
https://support.microsoft.com/help/4556853

Help and Support:
https://support.microsoft.com/help/4556853



2020-05 Security Only Update for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 8.1 and Server 2012 R2 for x64 (KB4556405)

Download size: 46,5 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/4556405

Help and Support:
http://support.microsoft.com



2020-06 Cumulative Security Update for Internet Explorer 11 for Windows Server 2012 R2 for x64-based systems (KB4561603)

Download size: 55,0 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
https://support.microsoft.com/help/4561603

Help and Support:
https://support.microsoft.com/help/4561603



2020-06 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB4561666)

Download size: 517,3 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
https://support.microsoft.com/help/4561666

Help and Support:
https://support.microsoft.com/help/4561666



2020-06 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4561673)

Download size: 64,1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
https://support.microsoft.com/help/4561673

Help and Support:
https://support.microsoft.com/help/4561673



2020-06 Security Update for Adobe Flash Player for Windows Server 2012 R2 for x64-based Systems (KB4561600)

Download size: 21,1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
https://support.microsoft.com/help/4561600

Help and Support:
https://support.microsoft.com/help/4561600



Security Update for Microsoft Access 2010 (KB4464527) 32-Bit Edition

Download size: 7,3 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Access 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4464527

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft Excel 2010 (KB4484415) 32-Bit Edition

Download size: 19,8 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Excel 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4484415

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2010 (KB3203462) 32-Bit Edition

Download size: 1,4 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/3203462

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2010 (KB4484238) 32-Bit Edition

Download size: 2,8 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4484238

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2010 (KB4484266) 32-Bit Edition

Download size: 1,7 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4484266

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft Office 2010 (KB4484373) 32-Bit Edition

Download size: 8,1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Office 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4484373

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft Outlook 2010 (KB4484284) 32-Bit Edition

Download size: 12,1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Outlook 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4484284

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft PowerPoint 2010 (KB4484235) 32-Bit Edition

Download size: 9,7 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft PowerPoint 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4484235

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft Publisher 2010 (KB4032216) 32-Bit Edition

Download size: 4,1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Publisher 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4032216

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft Visio 2010 (KB4462225) 32-Bit Edition

Download size: 19,8 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Visio 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4462225

Help and Support:
https://support.microsoft.com/?LN=en-us



Security Update for Microsoft Word 2010 (KB4484380) 32-Bit Edition

Download size: 13,1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft Word 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:
https://support.microsoft.com/kb/4484380

Help and Support:
https://support.microsoft.com/?LN=en-us



Update for Microsoft Office 2010 (KB4484377) 32-Bit Edition

Download size: 1,4 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Microsoft has released an update for Microsoft Office 2010 32-Bit Edition. This update provides the latest fixes to Microsoft Office 2010 32-Bit Edition. Additionally, this update contains stability and performance improvements.

More information:
https://support.microsoft.com/kb/4484377

Help and Support:
https://support.microsoft.com/?LN=en-us



Windows Malicious Software Removal Tool x64 - March 2020 (KB890830)

Download size: 30,6 MB

You may need to restart your computer for this update to take effect.

Update type: Important

After the download, this tool runs one time to check your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection that is found. If an infection is found, the tool will display a status report the next time that you start your computer. A new version of the tool will be offered every month. If you want to manually run the tool on your computer, you can download a copy from the Microsoft Download Center, or you can run an online version from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you should use an antivirus product.

More information:
http://support.microsoft.com/kb/890830

Help and Support:
http://support.microsoft.com

These are the updates that WU instantly lists, i did a ProcMon Log again, just started, clicked Install Windows Updates and saved the Log: Logfile.zip
 
Hi, sorry for doubleposting, but i still have the described problem, could someone take a look at this? thanks in advance
 
Hello @frankwhite

The person who helped you previously is no longer on this site.

As more than a year has elapsed I would like you to provide the CBS folder for our review. Copy it to your desktop and make a zip folder available just like you did in your first post. Many thanks.
 
Hello,

The CBS shows the following error:
Rich (BB code): 
2021-09-19 06:25:00, Error                 CBS    Package "Package_for_KB4535680~31bf3856ad364e35~amd64~~6.3.1.0" requires Servicing Stack v6.3.9600.19651 but current Servicing Stack is v6.3.9600.19402. [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-09-19 06:25:00, Info                  CBS    Failed to initialize internal package [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-09-19 06:25:00, Error                 CBS    Failed to create internal package [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-09-19 06:25:00, Info                  CBS    Failed to CreatePackage using worker session [HRESULT = 0x800f0823]

Please try and install the latest servicing stack. Download and install from here
If it fails please provide the new CBS.log.
 
thanks again.
Installing the linked windows8.1-kb5001403-x64_7f15c4b281f38d43475abb785a32dbaf0355bad5.msu worked, but still listed updates cant installed, like discribed in my 1st post.

Following Updates are listed:
1632238376899.png
like described, it seems that an install process is in progress after hitting install, but in the end wu only shows up the same count of estimated updates as before.

CBS Folder: CBS21092021.zip
 
Please try a new Dism /Online /Cleanup-Image /RestoreHealth and afterwards provide the CBS.log file
 
C: 
Dism /Online /Cleanup-Image /RestoreHealth

[==========================100.0%==========================]
The restore operation completed successfully.
The component store corruption repaired.
The operation completed successfully.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -[/CODE
 

Attachments

According to the CBS log there are missing package files. I would like to do a scan of your system to see if the files can be found.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
  8. Attach this log into your next post for me to check the results.
 

Attachments

The files are all there so I think the problem lies in the registry. At this point I think it would be useful to see the parts of your registry that relate to the Components. Please follow the instructions carefully noting that for the first two you need to change the save as file type.

Step#1 - Export CBS hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (.).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload to Dropbox or OneDrive or SendSpace and just provide the link here.

Step#2 - Export SideBySide
  1. Click on the Start button and type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (.)
  6. Name this file SxS (with no file extension) and save it to your Desktop.
  7. Once done please upload this file via Dropbox or OneDrive or SendSpace.

Step#3 - Export Components Hive
  1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
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