[SOLVED] Server 2012 R2 keep rolling back updates #3

Spence

Spence

Well-known member
Joined
Jul 12, 2022
Posts
61
Hi!

I have 3 different servers with similar issues of updates rolling back after installing, gonna be posting logs from these in different threads when the logs are collected. As these are prod VMs I have made a clone of the servers and are working with these before being able to apply it to the real VM on a specified maintenance window.

This is for server CU01.

This server is slightly different from the others. There are no errors on sfc or dism. But i think it has to do with drivers.
Also I realized the update logs was no longer in the cbs folder after doing the scan, so after I did them I then installed updates again that rolled back.
So I am also attaching the setupapi.dev.log in case its needed.
 

Attachments

Hello,

Open an elevated commandprompt.
Copy and paste the following command into the command-prompt and hit enter.
dir C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_amd64_aa15f2244954fa8b /s > "%USERPROFILE%\desktop\dirlist.txt"

After the command runs there will be a file on your desktop named dirlist.txt.
Attach this file to your next reply.
 
Open an elevated commandprompt.
Copy and paste the following command into the command-prompt and hit enter.
dir C:\Windows\winsxs\*_mshdc.inf_*.* > "%USERPROFILE%\desktop\dirlist2.txt"

After the command runs there will be a file on your desktop named dirlist2.txt.
Attach this file to your next reply.
 
Open an elevated commandprompt.
Copy and paste the following command into the command-prompt and hit enter.
dir C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.3.9600.20518_none_cecfd7720e6213c6 /s > "%USERPROFILE%\desktop\dirlist3.txt"

After the command runs there will be a file on your desktop named dirlist3.txt.
Attach this file to your next reply.
 
Open an elevated commandprompt.
Copy and paste the following command into the command-prompt and hit enter.
fsutil hardlink list C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.3.9600.20518_none_cecfd7720e6213c6

Provide a screenshot of the result.
 
Open an elevated commandprompt.
Copy and paste the following command into the command-prompt and hit enter.
md C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_amd64_aa15f2244954fa8b

When completed copy and paste the following command into the command-prompt and hit enter.
fsutil hardlink create C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_amd64_aa15f2244954fa8b\mshdc.inf C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.3.9600.20518_none_cecfd7720e6213c6\mshdc.inf

Provide a screenshot of the result.
 
Open an elevated commandprompt.
Copy and paste the following command into the command-prompt and hit enter.
dir C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_amd64_aa15f2244954fa8b /s

Provide a screenshot of the result.
 
Restart the machine.
Open an elevated commandprompt.
Copy and paste the following command into the command-prompt and hit enter.
fsutil hardlink create C:\Windows\System32\DriverStore\FileRepository\mshdc.inf_amd64_aa15f2244954fa8b\mshdc.inf C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.3.9600.20518_none_cecfd7720e6213c6\mshdc.inf

Provide a screenshot of the result.
 
Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

Restart the machine.
Run the command sfc /scannow again in a elevated commandprompt and report the result.
Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next reply
 
Add Missing Package
1. Click the Start button and type cmd in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and press enter.
pnputil -a C:\Windows\winsxs\amd64_mshdc.inf_31bf3856ad364e35_6.3.9600.20518_none_cecfd7720e6213c6\mshdc.inf

4. You will likely receive a prompt that the publisher of the driver cannot be verified. Please install the driver anyway as this message is normal.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top