Server 2008 R2 SP1 | all monthly roll ups fail with error 80004005

M

Mo0nMan917

Member
Joined
Dec 12, 2018
Posts
6
I have tried quite a few things to get Updates working on this system. I linked to a zip file containing relevant logs. Please let me know if you have any thoughts or ideas. Thanks!


more info:
  • sfc /scannow and chkdsk return no errors
  • sfc /offwindir from offline install media finds no issues
  • no IE options proxy is in use
  • Windows Update components and winsock have been reset multiple times
  • Local windows firewall is disabled
  • I have tried with AV disabled
  • Hardware firewall is not blocking updates
  • Tried uninstalling rebooting and reinstalling previous updates.

Logs: logs.zip - Google Drive
 
Hello and welcome!

Please start with the following:

Rename: Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum to Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum
and

Rename: Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum to Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum

They are located in C:\Windows\Servicing\Packages

Once done, run SURT again and attach CheckSUR.log.
 
FRST Registry Search
 1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4019264 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
 
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

KB4471318 installed successfully from WUA. I am going to schedule a reboot after hours tonight and then see if it continues to update tomorrow. I really appreciate all your help. thanks!

Fixlog.txt

 
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