Server 2008 R2 - KB4503292 failed

[Raggy]

Hi, I've looked at the CBS.log and found the following;

2019-06-25 13:10:41, Info                  CBS    Failed to find file: amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18665_none_5f811e34ff60b71f\MsSpellCheckingFacility.exe [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-25 13:10:41, Info                  CBS    Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-25 13:10:41, Info                  CBS    Failed to gather all missing files for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24468.1.6 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-25 13:10:41, Info                  CSI    00000010@2019/6/25:12:10:41.091 CSI Transaction @0x5907d30 destroyed
2019-06-25 13:10:41, Error                 CBS    Failed to pre- stage package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24468.1.6 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-25 13:10:41, Info                  CBS    Perf: Stage chain complete.
2019-06-25 13:10:41, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-25 13:10:41, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-25 13:10:41, Info                  CBS    WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24468.1.6, status: 0x80070002, failure source: Stage, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
2019-06-25 13:10:41, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-25 13:10:41, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2019-06-25 13:10:41, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...

How do I find out what update is missing from this, please?

Thanks.

 

[Sysnative Windows Update]

Hello and welcome!

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows6.1-KB4019264-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4019264-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

 

[Raggy]

Thanks for that. I wasn't able to download the update from your link - blocked by corporate firewall I assume.

I downloaded the .msu from Microsoft Update Catalog and installed it normally.

It was successful, but now requires a restart, which I can't do in-hours as it is a production server.

After restart, I'll try to install the KB4503292 update again.


How can I tell from the CBS.log which update is required, please? I have a few other servers that fail other updates and it would be great if I could go through and resolve them all like this.

 

[Sysnative Windows Update]

I searched your registry for the version of the missing component and traced it back to the update.