[SOLVED] Security updates windows vista failure (code 80071AA7)

Kamps

Member
Joined
Feb 21, 2015
Posts
13
Hello,
the Tech Cook Book sends me to you to ask for help. Since several weeks I can't install windows updates e.g. KB3019215. I always get mistake code 80071aa7
I've followed the recommended procedure from Tech Cook Book, had copied the log-message und written it below. Perhaps you can help me.

Thanks in advance


=================================
Checking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 25.0
2015-02-18 21:48
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 Microsoft.Transactions.Bridge.Dtc.Resources.dll msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.0.6002.18005_de-de_03d729a59541908a
(fix) CSI Payload File Missing CSI File Replaced File: Microsoft.Transactions.Bridge.Dtc.Resources.dll From: C:\Windows\winsxs\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.0.6002.23436_de-de_ed0c6e75aee65450\Microsoft.Transactions.Bridge.Dtc.Resources.dll
(f) CSI Payload File Missing 0x00000000 Microsoft.Transactions.Bridge.Dtc.Resources.dll msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.0.6002.19134_de-de_03da430d953ec066
(fix) CSI Payload File Missing CSI File Replaced File: Microsoft.Transactions.Bridge.Dtc.Resources.dll From: C:\Windows\winsxs\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.0.6002.18005_de-de_03d729a59541908a\Microsoft.Transactions.Bridge.Dtc.Resources.dll
Summary:
Seconds executed: 4366
Found 2 errors
Fixed 2 errors
CSI Payload File Missing Total count: 2
Fixed: CSI Payload File Missing. Total count: 2
Checking CoreOS key for repairing corruptions.
Winner version: 6.0.6002.18971.
Processor architecture: x86.
Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName
Recreated value: @_type.
Recreated value: @dataOnly.
Recreated value: @default.
Recreated value: @description.
Recreated value: @displayName.
Recreated value: @handler.
Recreated value: @legacyName.
Recreated value: @legacyType.
Recreated value: @migrate.
Recreated value: @scope.
Recreated value: @xsd:type.

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.23186
Package Version 25.0
2015-02-21 13:47
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
 
Hello and welcome to the forum :)

By the looks of it you found my website (The tech Cookbook) :)

SFC /SCANNOW

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button => Inside the search box copy and paste the following command:
    Code:
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  2. Press Enter
  3. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Thank you Go The Power,

I've followed your commands. The cbs file is in the dropbox.

I hope, we can proceed.
 
A lot of files were repaired here automatically which is a good sign.

SFC /SCANNOW

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button => Inside the search box copy and paste the following command:
    Code:
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  2. Press Enter
  3. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.
 
... and here is what SFCFix says:

Code:
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-02-25 09:38:52.701
Microsoft Windows Vista Service Pack 2 - x86
Not using a script file.
 

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\x86_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.0.6002.19134_none_ef0363119336ca07\Microsoft.Transactions.Bridge.Dtc.dll

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     1
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-02-25 09:41:43.724
----------------------EOF-----------------------
 
It looks like there might be an issue with the transactions.

Please navigate to C:\Windows\winsxs and copy any files with a similar name to pending.xml (e.g. pending.xml, pending.xml.bad, pending.xml_dfsadf78 etc.) to your folder on the Desktop [there may not be any, just if there are]. Then zip up this folder and attach it to your next post.

Please also export the following registry keys, add them into a zip and attach to this post:

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\

  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file Update (with no file extension) and save it to your Desktop.

Once done please upload this file via Dropbox or One Drive
 
Here are the pending-files from winsxs, 2 of totally 5. I've divided the file, because it was too big.
 
Sorry it had to come to this, but it looks like the computer has been struggling for a while.

Do you know how to do a repair install?
 
In the internet I've found "Systemwiederherstellung von windows vista". I'm going to follow the procedure which is recommended there. Thank you.
 

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