Hi
Many thanks for your response, the CBS folder is 40 mb and i have been searching on your site to see which method you use or support and couldn't find any, so i have used we transfer please see link below
You should receive the message: The operation completed successfully.
Restart Windows to complete this operation. <---You may not get this line.
Do you want to restart the computer now (Y/N)? <---You may not get this line.
Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log
Use the following command instead: dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB3192391-x64.cab\Windows6.1-KB3192391-x64.cab
The process was successful and i was able to install updates
Thanks very much for your help
Question how did you know KB3192391 needed to be install, when i did i find in the CBS log i didn't find it.
How did you know the root of the issue