Search Box Not Working

[azroach]

All of a sudden my search box doesn't work. I click on it and I can't type anything in--no cursor.

 

[azroach]

Fixed it by running the media creation tool again from the Microsoft website.

 

[Digerati]

I am glad you got it sorted out and thank you for posting the solution! :)

 

[writhziden]

For others who experience this problem, I have also found that it often occurs due to a corrupted user profile. Follow the steps to fix a corrupted user profile below (works for all recent versions of Windows):

Fix a corrupted user profile

 

[Digerati]

Creating a new user profile and then copying all the files over to the new one is a pretty complex task. I have noticed, as that link says,

Before you create a new profile

Occasionally, Windows might not read your user profile correctly—for example, if your antivirus software is scanning your computer while you try to log on. Before you create a new user profile, try restarting your computer and logging on with your user account again.

Sometimes, it is amazing what a simple reboot will do. And often, if a reboot fails, doing a "cold" restart does - that is, shutting down, powering off, AND unplugging from the wall for 15 or so seconds some times works.

 

[azroach]

I don't think it is a corrupted user profile for me, because now I am experiencing the search box to become unresponsive at certain times. It is not clickable. Then at other times it is clickable. It is a bug.

 

[azroach]

Ok, so now the search box issue came up again. This time on my laptop comptuer, not my desktop.

I tried sfc /scannow, dism /online /cleanup-image /restorehealth, all successful.

I even tried creating a new user profile but when I click "add someone else to this pc" nothing happens. A box tries to pop up but it quickly exits.

 

[azroach]

Is there another way to create another user account/profile?

 

[Tekno Venus]

I'm currently wrestling with this issue at work - it's the big holdback with our Windows 10 deployment at the moment.

It's definitely profile related (at least the issue we have is) since when we delete the user's local and remote profile and recreate a blank one it always works fine. But after a few logins or changing computer then search no longer works.

Is there another way to create another user account/profile?

You can try this:

Command Prompt

1. Press the Windows Key on your keyboard and X to open up the Power User Tasks Menu
2. Click (or tap) Command Prompt (admin)
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   net user <username> <password> /ADD

Stephen

 

[azroach]

It worked!! Thanks a lot man. Unfortunately the search box still doesn't work. The only way I can get to type anything in it is if I click a couple times in the windows start menu then a cursor shows in the search box. But if I directly click on the search box nothing happens even with a new user account.

 

[Tekno Venus]

Hmm that's odd.

Anything in event viewer? If you export it, I can take a look:

- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

If/when I manage to fix this at work, I'll let you know how I managed it!

 

[azroach]

Ok, now I found another problem... which I thought I had resolved by re-upgrading to windows 10 (solved it temporarily):

Windows Powershell doesn't open

When I try to open it the window shows up then immediately closes.

I attached the event viewer file for you in rar format.

 

[Digerati]

I wonder if you run sfc /scannow again if it might fix these issues. FTR, powershell and search work for me.

 

[azroach]

Let me try again... I'll let you know what happens.

 

[Tekno Venus]

You have a SFC/DISM related thread here: https://www.sysnative.com/forums/wi...-source-files-could-not-found.html#post124125

Once those errors are fixed, perhaps your other issues will be resolved.

You need to update your touchpad driver:

The description for Event ID 1 from source Cypress Trackpad cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

Cypress Trackpad Module: CyCpIo.Exe
Unable to open handle to Trackpad Driver calling location.
Error trapped in Module HKCUCleaner.cpp at Line 34.

Here is the crashing search app event:

Faulting application name: SearchUI.exe, version: 10.0.10240.16425, time stamp: 0x55bec18d
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.10240.16426, time stamp: 0x55c02fc7
Exception code: 0xc000027b
Fault offset: 0x0000000000471851
Faulting process ID: 0xd1c
Faulting application start time: 0x01d0d9dffffc2da6
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report ID: 10fe18f8-d92a-4fac-98ba-137736aff9ab
Faulting package full name: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI

I have to go for now, but I'll let you know if I think of anything else :)

 

[azroach]

The cyrpess trackpad driver renders my touchpad unresponsive. I have a synaptics dell touchpad driver installed that works and windows update doesn't say theres a touchpad driver to download so everything is fine...

As for the dism thread ... I fixed that problem by re-upgrading to windows 10 again. But maybe the problem is back. I'll run another dism scan after sfc /scannow is finished.

 

[azroach]

sfc /scannow did not find any corruptions... waiting now on dism scan

 

[azroach]

dism scan restored successfully... powershell and search still don't work.

 

[jcgriff2]

Try running powershell from a CMD screen.

WIN+X keys; select "Command Prompt"; type powershell

Regards. . .

jcgriff2

 

[azroach]

Nope doesn't work