Roland Interface - dropping audio when multitasking

[VenomRaven]

Hi there.

I have a really specific problem.
When I use my Roland Quad Capture interface for my DAW - it works.
When I use it for general usage and multitasking, the audio drops and stutters frequently. Often opening new tabs in chrome or steam can interrupt audio playback.
However - my system is at low usage when this is happening. 40% RAM 8% CPU. And it can be as simple as running chrome, itunes, steam at once.
I do not suffer these issues when I am only using the audio jack in the PC.

I ran Latencymon and it seemed to say HDAudioBus and NVIDEA windows drivers are the error
I will include LatencyMon report but my specs are:
Windows 10, 16GB RAM, Ryzen 5600G processor.
I would really appreciate any help on this.
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:07:00 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: MARS
OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
Hardware: MS-7C91, Micro-Star International Co., Ltd.
BIOS: A.A0
CPU: AuthenticAMD AMD Ryzen 5 5600G with Radeon Graphics
Logical processors: 12
Processor groups: 1
Processor group size: 12
RAM: 14229 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed (WMI): 3901 MHz
Reported CPU speed (registry): 3893 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 700.90
Average measured interrupt to process latency (µs): 5.600815

Highest measured interrupt to DPC latency (µs): 698.30
Average measured interrupt to DPC latency (µs): 2.571348


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 144.529412
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.001397
Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in ISRs (%) 0.002676

ISR count (execution time <250 µs): 91823
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1232.952993
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 517.48 , NVIDIA Corporation

Highest reported total DPC routine time (%): 0.071161
Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 517.48 , NVIDIA Corporation

Total time spent in DPCs (%) 0.189809

DPC count (execution time <250 µs): 971919
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 73
DPC count (execution time 1000-2000 µs): 2
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: latmon.exe

Total number of hard pagefaults 5199
Hard pagefault count of hardest hit process: 3629
Number of processes hit: 60


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 23.622774
CPU 0 ISR highest execution time (µs): 144.529412
CPU 0 ISR total execution time (s): 0.093732
CPU 0 ISR count: 50770
CPU 0 DPC highest execution time (µs): 1232.952993
CPU 0 DPC total execution time (s): 7.870403
CPU 0 DPC count: 626846
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 5.907099
CPU 1 ISR highest execution time (µs): 25.40560
CPU 1 ISR total execution time (s): 0.040602
CPU 1 ISR count: 40479
CPU 1 DPC highest execution time (µs): 179.442076
CPU 1 DPC total execution time (s): 1.503749
CPU 1 DPC count: 287634
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0.767222
CPU 2 ISR highest execution time (µs): 3.215772
CPU 2 ISR total execution time (s): 0.000574
CPU 2 ISR count: 574
CPU 2 DPC highest execution time (µs): 79.362445
CPU 2 DPC total execution time (s): 0.074645
CPU 2 DPC count: 13435
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0.559136
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 61.640637
CPU 3 DPC total execution time (s): 0.002257
CPU 3 DPC count: 652
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 0.623144
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 69.624968
CPU 4 DPC total execution time (s): 0.012853
CPU 4 DPC count: 3740
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 0.626411
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 64.676085
CPU 5 DPC total execution time (s): 0.011010
CPU 5 DPC count: 3498
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 0.614839
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 162.712047
CPU 6 DPC total execution time (s): 0.021432
CPU 6 DPC count: 24337
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 0.628964
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 49.789366
CPU 7 DPC total execution time (s): 0.002238
CPU 7 DPC count: 642
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 0.551245
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 61.730799
CPU 8 DPC total execution time (s): 0.006324
CPU 8 DPC count: 1379
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 0.617958
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 64.926535
CPU 9 DPC total execution time (s): 0.005961
CPU 9 DPC count: 1125
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 0.675815
CPU 10 ISR highest execution time (µs): 0.0
CPU 10 ISR total execution time (s): 0.0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 93.968662
CPU 10 DPC total execution time (s): 0.028984
CPU 10 DPC count: 4517
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 0.653456
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 69.905471
CPU 11 DPC total execution time (s): 0.029003
CPU 11 DPC count: 4189
_________________________________________________________________________________________________________

 

[VenomRaven]

I ran the test again. Im not certain if I was using the Roland when I ran this test making the results questionable at best. Where as this second one I was coming out the roland. Seems like a lotta lag coming from Nvidea.

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:06:22 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: MARS
OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
Hardware: MS-7C91, Micro-Star International Co., Ltd.
BIOS: A.A0
CPU: AuthenticAMD AMD Ryzen 5 5600G with Radeon Graphics
Logical processors: 12
Processor groups: 1
Processor group size: 12
RAM: 14229 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed (WMI): 3901 MHz
Reported CPU speed (registry): 3893 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 663.10
Average measured interrupt to process latency (µs): 5.745984

Highest measured interrupt to DPC latency (µs): 660.30
Average measured interrupt to DPC latency (µs): 2.678771


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 86.024403
Driver with highest ISR routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Highest reported total ISR routine time (%): 0.001747
Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in ISRs (%) 0.001747

ISR count (execution time <250 µs): 88545
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 0
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1145.616234
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 517.48 , NVIDIA Corporation

Highest reported total DPC routine time (%): 0.054896
Driver with highest DPC total execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in DPCs (%) 0.185174

DPC count (execution time <250 µs): 885459
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 450
DPC count (execution time 1000-2000 µs): 4
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: steam.exe

Total number of hard pagefaults 46067
Hard pagefault count of hardest hit process: 25142
Number of processes hit: 78


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 19.615139
CPU 0 ISR highest execution time (µs): 86.024403
CPU 0 ISR total execution time (s): 0.051317
CPU 0 ISR count: 59024
CPU 0 DPC highest execution time (µs): 1145.616234
CPU 0 DPC total execution time (s): 6.993178
CPU 0 DPC count: 583493
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 3.527431
CPU 1 ISR highest execution time (µs): 31.967377
CPU 1 ISR total execution time (s): 0.025663
CPU 1 ISR count: 26899
CPU 1 DPC highest execution time (µs): 173.170819
CPU 1 DPC total execution time (s): 0.830509
CPU 1 DPC count: 42021
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 1.149320
CPU 2 ISR highest execution time (µs): 6.531724
CPU 2 ISR total execution time (s): 0.002912
CPU 2 ISR count: 2453
CPU 2 DPC highest execution time (µs): 138.769073
CPU 2 DPC total execution time (s): 0.157069
CPU 2 DPC count: 25367
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0.778797
CPU 3 ISR highest execution time (µs): 3.706653
CPU 3 ISR total execution time (s): 0.000164
CPU 3 ISR count: 140
CPU 3 DPC highest execution time (µs): 85.062677
CPU 3 DPC total execution time (s): 0.016712
CPU 3 DPC count: 2619
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 0.878336
CPU 4 ISR highest execution time (µs): 14.285641
CPU 4 ISR total execution time (s): 0.000046
CPU 4 ISR count: 29
CPU 4 DPC highest execution time (µs): 98.867454
CPU 4 DPC total execution time (s): 0.061047
CPU 4 DPC count: 13644
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 0.809192
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 82.528127
CPU 5 DPC total execution time (s): 0.047178
CPU 5 DPC count: 12869
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 0.712592
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 93.327511
CPU 6 DPC total execution time (s): 0.020840
CPU 6 DPC count: 4930
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 0.598434
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 84.541742
CPU 7 DPC total execution time (s): 0.007967
CPU 7 DPC count: 1813
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 0.676470
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 101.091446
CPU 8 DPC total execution time (s): 0.029334
CPU 8 DPC count: 6152
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 0.651036
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 80.213974
CPU 9 DPC total execution time (s): 0.010499
CPU 9 DPC count: 2063
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 0.915628
CPU 10 ISR highest execution time (µs): 0.0
CPU 10 ISR total execution time (s): 0.0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 210.728230
CPU 10 DPC total execution time (s): 0.068297
CPU 10 DPC count: 10534
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 2.998529
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 190.822502
CPU 11 DPC total execution time (s): 0.248513
CPU 11 DPC count: 180408
_________________________________________________________________________________________________________