Restarted my computer now mouse don't work

Kagui · Apr 21, 2020

I tried accessing my bios but it has a password on it.
I need help

xrobwx71 · Apr 21, 2020

I can't help with the bios password. There are many videos on how to do this on the internet.

What have you tried to do to fix the mouse? Unplug and re plug?

britechguy · Apr 21, 2020

There's also so little information about your system, and mouse, that it's hard to advise at all.

Is it an older system with a PS/2 connector and what OS? Is it a USB mouse?

The probability of an issue such as this being BIOS based is very small. Have you tried simply restarting the system again? Have you tried a different mouse?

Kagui · Apr 21, 2020

I tried unplugging the mouse and keyboard.
I tried to boot it up in safe mode.
I tried doing an Automatic repair.
I can access the screen to the bios using the keyboard but needs a password.
I have no idea what to do..

xilolee · Apr 21, 2020

But... Who did put the password in the BIOS?

Kagui · Apr 22, 2020

I got in my bios had to open up my computer..
Now need to know how to fix my mouse and keyboard not working

xrobwx71 · Apr 22, 2020

Is it a PS/2 connector or USB? Have you tried another mouse?

Kagui · Apr 22, 2020

Yes I tried another mouse.
I'm now factory resetting it again just in case.
Hopefully after this my mouse and keyboard will work

xrobwx71 · Apr 23, 2020

I'm sorry you're still having trouble, let us know how it goes after the reset.

Kagui · Apr 23, 2020

Didn't work...
Resetting my PC again..
SMH
Really don't know what to do.

Kagui · Apr 23, 2020

It's a USB port. I have not tried the PS/2 port yet .. however I don't have PS/2 keyboard or mouse.
Just great

Sysnative Windows Update · Apr 24, 2020

Hi!

Does anything USB related work? As in, if you plug in a USB stick or an external HDD, does the computer recognize it?

Kagui · Apr 24, 2020

The USB port works cause in my bios I can move my keyboard and in trouble shoot I can move my mouse.
I did an Automatic repair but nothing I tried another mouse and keyboard and nothing.
I tried another USB port and nothing.
I'm confused and stressed out cause of this my life is my computer

xrobwx71 · Apr 27, 2020

Kagui said:
Didn't work...
Resetting my PC again..
SMH
Really don't know what to do.

If I may ask, how are you completing the reset without a mouse or keyboard? Give us some details on how you are resetting the PC.

xilolee · Apr 28, 2020

Did you try to load BIOS defaults and then save?

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Restarted my computer now mouse don't work

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