[SOLVED] "Restart your computer to install important updates" after removing Win10 nagware

RockAHolic

New member
Joined
Jun 5, 2016
Posts
4
Location
Los Angeles, CA
"Restart your computer to install important updates" after removing Win10 nagware

Hello Everyone!

So I've been Googling fixes for this "Restart your computer to install important updates" loop and I have not had any luck :sad:. I came across this Website with the same issue and you guys have done an awesome job fixing the issue for many users! So I thought I will finally ask for help because I have not been able to fix this issue.

On June 1, 2016, I was on my computer and I noticed my computer doing updates (I have it set to Auto Download and Install) as I was surfing the web. All of the sudden, this pop-up window stating "Your upgrade to Windows 10 is ready" popped out of the blue with my only choices being to "Restart" so it can install or to "reschedule" the installation. I totally freaked out because I did not want to install Windows 10 at that time and I had no idea how it got to that point of it being ready to be installed.

I began goggling ways to get rid of the Windows 10 pop up window because there was no way to get rid of the pop-up. I was able to successfully remove the pop-up window by performing these steps: removing the “Get Windows 10” (GWX) from System Tray, uninstalling Win10-related updates (KB3035583) and changing the C:\$~Windows.BT folder's name containing Win10.

When I restarted from completing the steps, the computer began displaying the "Restart your computer to install important updates" message and till now I have not been able to find a fix. I receive a pop-up to restart computer to install updates or to postpone the install and even though I click restart now, it performs a regular restart but shows no message or progress of updates actually installing. As of now, I am unable to install any updates because clicking "check for updates" gives me "Windows Update cannot currently check for updates, because you must first restart the computer so that a previous installation can be completed," and clicking the "restart now" button only does a normal restart.

Any help would be greatly appreciated and I really look forward o hearing from you!

Run SFCFix
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-06-08 21:09:25.713
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-06-08 21:20:31.710
----------------------EOF---------------
--------
 
Re: "Restart your computer to install important updates" after removing Win10 nagware

Hi and welcome to Sysnative. Let's see if we can get you fixed up. Please start with the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
 
Re: "Restart your computer to install important updates" after removing Win10 nagware

Hello Brian! :wave:

Thank you for replying on my post and for welcoming me! :-) I apologize for the late response but here is my WU info as requested...


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientId REG_SZ 3c000bd4-9783-42ca-b17e-5e00208b84f7
SusClientIdValidation REG_BINARY 060228011C2A20002000200020002000200020002000200020002000320032004C004C005300450033005700530006082E5F9961FC500043004B005700540032004400320046003200490030004D004F0043006800610073007300690073002000530065007200690061006C0020004E0075006D00620065007200
LastRestorePointSetTime REG_SZ 2016-05-30 17:49:45

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
NextSqmReportTime REG_SZ 2016-06-24 16:46:02
FeaturedUpdatesNotificationSeqNum REG_DWORD 0xa09
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2016-04-17 21:58:43
ElevateNonAdmins REG_DWORD 0x1
AUOptions REG_DWORD 0x3
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x0
ActionCenterLastPossibleRestartNotification REG_SZ 2015-06-07 10:00:00
LastRestoreId REG_SZ {0867AE63-FD19-4794-A6DF-82A0DCC21963}
EnableFeaturedSoftware REG_DWORD 0x0
NextDetectionTime REG_SZ 2016-06-23 16:46:02
NextFeaturedUpdatesNotificationTime REG_SZ 2016-06-10 06:18:28

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
AULastForcedRebootType REG_DWORD 0x5
bdf18189-4832-46a8-80ff-f48744808277 REG_DWORD 0x1
de2d9185-7c30-45c0-a6d3-cd6fd7030fdf REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect
LastSuccessTime REG_SZ 2016-06-12 21:06:06
LastError REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
KickoffSource REG_DWORD 0x1
AllowOSUpgrade REG_DWORD 0x0
Refresh REG_DWORD 0x1
OSUpgradeRunOnceCount REG_DWORD 0x2

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0x5
OSUpgradeStateTimeStamp REG_SZ 2016-06-02 00:52:04
OSUpgradePhase REG_DWORD 0x3

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x226
SamplingValue2 REG_DWORD 0x227

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
AuthorizationCab REG_SZ authcab.cab

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
LastSuccessTime REG_SZ 2014-09-23 04:41:32
RebootFailCount REG_DWORD 0x0
LastError REG_DWORD 0x0
 
Re: "Restart your computer to install important updates" after removing Win10 nagware

This may get you fixed up. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: "Restart your computer to install important updates" after removing Win10 nagware

Alrighty I did it. The first time I did it, this came up:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-06-26 09:38:30.003
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\RockAHolic\Desktop\SFCScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-06-26 09:38:30.299
Script hash: F6oigF77rj76WaWMHuloLGZX4wZ1ALVhcqbKdU4FD0c=
----------------------EOF-----------------------


The 2nd time again, this was the result:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-06-26 09:38:58.043
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\RockAHolic\Desktop\SFCScript.txt [1]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-06-26 09:38:58.152
Script hash: F6oigF77rj76WaWMHuloLGZX4wZ1ALVhcqbKdU4FD0c=
----------------------EOF-----------------------
 
Re: "Restart your computer to install important updates" after removing Win10 nagware

Good. Reboot your machine and let me know if your update loop is gone.
 
Re: "Restart your computer to install important updates" after removing Win10 nagware

Yay! You fixed it! Thank you soooo much! This issue was driving me crazy! I really appreciate it Brian, honestly thank you for taking the time to help me with this issue. You guys are all great! I am definitely donating! Thank you again!
 
Re: "Restart your computer to install important updates" after removing Win10 nagware

Thanks for the kind words and no problem. Take care.
 

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