BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jul 26, 2016 #21 OK, so at the moment your logs are clean again. I'd like to do a secondary check. Please do the following. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
OK, so at the moment your logs are clean again. I'd like to do a secondary check. Please do the following. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
C carl a Contributor Joined Oct 25, 2015 Posts 650 Jul 26, 2016 #22 all most there but not yet . ================================= Checking System Update Readiness. Binary Version 6.0.6002.23186 Package Version 25.0 2016-07-26 09:42 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Payload File Missing 0x00000000 MSDTC.LOG amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_75719e6918606cb8 (f) CSI Payload File Missing 0x00000000 MSDTC.LOG wow64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_7fc648bb4cc12eb3 (f) CSI Payload File Missing 0x00000000 MsMpRes.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (f) CSI Store Directory Missing 0x00000002 winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb\ amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb\ (fix) CSI Payload File Missing CSI File Replaced File: MsMpRes.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MsMpRes.dll (f) CSI Payload File Missing 0x00000000 MpEngine.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpEngine.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpEngine.dll (f) CSI Payload File Missing 0x00000000 MpClient.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpClient.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpClient.dll (f) CSI Payload File Missing 0x00000000 MpCmdRun.exe amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpCmdRun.exe From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpCmdRun.exe (f) CSI Payload File Missing 0x00000000 MpAsDesc.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpAsDesc.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpAsDesc.dll (f) CSI Payload File Missing 0x00000000 MpAsDlta.vdm amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpAsDlta.vdm From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpAsDlta.vdm (f) CSI Payload File Missing 0x00000000 MpAsBase.vdm amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpAsBase.vdm From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpAsBase.vdm (f) CSI Payload File Missing 0x00000000 MpSvc.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpSvc.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpSvc.dll (f) CSI Payload File Missing 0x00000000 MsMpCom.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MsMpCom.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MsMpCom.dll (f) CSI Payload File Missing 0x00000000 MsMpLics.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MsMpLics.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MsMpLics.dll (f) CSI Payload File Missing 0x00000000 MSASCui.exe amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MSASCui.exe From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MSASCui.exe (f) CSI Payload File Missing 0x00000000 MpRtMon.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpRtMon.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpRtMon.dll (f) CSI Payload File Missing 0x00000000 MpRtPlug.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpRtPlug.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpRtPlug.dll (f) CSI Payload File Missing 0x00000000 MpSigDwn.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpSigDwn.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpSigDwn.dll (f) CSI Payload File Missing 0x00000000 MpSoftEx.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (f) CSI Payload File Missing 0x00000000 MpOAV.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpOAV.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpOAV.dll Summary: Seconds executed: 1480 Found 19 errors Fixed 16 errors CSI Payload File Missing Total count: 18 Fixed: CSI Payload File Missing. Total count: 15 CSI Store Directory Missing Total count: 1 Fixed: CSI Store Directory Missing. Total count: 1 Checking CoreOS key for repairing corruptions. Winner version: 6.0.6002.18971. Processor architecture: amd64. Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=amd64&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName Recreated value: @_type. Recreated value: @dataOnly. Recreated value: @default. Recreated value: @description. Recreated value: @displayName. Recreated value: @handler. Recreated value: @legacyName. Recreated value: @legacyType. Recreated value: @migrate. Recreated value: @scope. Recreated value: @xsd:type. Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=wow64&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName Recreated value: @_type. Recreated value: @dataOnly. Recreated value: @default. Recreated value: @description. Recreated value: @displayName. Recreated value: @handler. Recreated value: @legacyName. Recreated value: @legacyType. Recreated value: @migrate. Recreated value: @scope. Recreated value: @xsd:type.
all most there but not yet . ================================= Checking System Update Readiness. Binary Version 6.0.6002.23186 Package Version 25.0 2016-07-26 09:42 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Payload File Missing 0x00000000 MSDTC.LOG amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_75719e6918606cb8 (f) CSI Payload File Missing 0x00000000 MSDTC.LOG wow64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.0.6001.18000_none_7fc648bb4cc12eb3 (f) CSI Payload File Missing 0x00000000 MsMpRes.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (f) CSI Store Directory Missing 0x00000002 winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb\ amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb\ (fix) CSI Payload File Missing CSI File Replaced File: MsMpRes.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MsMpRes.dll (f) CSI Payload File Missing 0x00000000 MpEngine.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpEngine.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpEngine.dll (f) CSI Payload File Missing 0x00000000 MpClient.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpClient.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpClient.dll (f) CSI Payload File Missing 0x00000000 MpCmdRun.exe amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpCmdRun.exe From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpCmdRun.exe (f) CSI Payload File Missing 0x00000000 MpAsDesc.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpAsDesc.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpAsDesc.dll (f) CSI Payload File Missing 0x00000000 MpAsDlta.vdm amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpAsDlta.vdm From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpAsDlta.vdm (f) CSI Payload File Missing 0x00000000 MpAsBase.vdm amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpAsBase.vdm From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpAsBase.vdm (f) CSI Payload File Missing 0x00000000 MpSvc.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpSvc.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpSvc.dll (f) CSI Payload File Missing 0x00000000 MsMpCom.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MsMpCom.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MsMpCom.dll (f) CSI Payload File Missing 0x00000000 MsMpLics.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MsMpLics.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MsMpLics.dll (f) CSI Payload File Missing 0x00000000 MSASCui.exe amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MSASCui.exe From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MSASCui.exe (f) CSI Payload File Missing 0x00000000 MpRtMon.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpRtMon.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpRtMon.dll (f) CSI Payload File Missing 0x00000000 MpRtPlug.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpRtPlug.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpRtPlug.dll (f) CSI Payload File Missing 0x00000000 MpSigDwn.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpSigDwn.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpSigDwn.dll (f) CSI Payload File Missing 0x00000000 MpSoftEx.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (f) CSI Payload File Missing 0x00000000 MpOAV.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6001.18000_none_b3db4c4e108c89fb (fix) CSI Payload File Missing CSI File Replaced File: MpOAV.dll From: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpOAV.dll Summary: Seconds executed: 1480 Found 19 errors Fixed 16 errors CSI Payload File Missing Total count: 18 Fixed: CSI Payload File Missing. Total count: 15 CSI Store Directory Missing Total count: 1 Fixed: CSI Store Directory Missing. Total count: 1 Checking CoreOS key for repairing corruptions. Winner version: 6.0.6002.18971. Processor architecture: amd64. Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=amd64&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName Recreated value: @_type. Recreated value: @dataOnly. Recreated value: @default. Recreated value: @description. Recreated value: @displayName. Recreated value: @handler. Recreated value: @legacyName. Recreated value: @legacyType. Recreated value: @migrate. Recreated value: @scope. Recreated value: @xsd:type. Check key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18971&language=neutral&processorArchitecture=wow64&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers\metadata\elements\ComputerName Recreated value: @_type. Recreated value: @dataOnly. Recreated value: @default. Recreated value: @description. Recreated value: @displayName. Recreated value: @handler. Recreated value: @legacyName. Recreated value: @legacyType. Recreated value: @migrate. Recreated value: @scope. Recreated value: @xsd:type.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jul 26, 2016 #23 We'll likely have to do a couple more fixes. Please start with the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Step#2 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link. Items for your next post 1. SFCFix.txt 2. CheckSUR.log Attachments SFCFix.zip 14.7 KB · Views: 7
We'll likely have to do a couple more fixes. Please start with the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Step#2 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link. Items for your next post 1. SFCFix.txt 2. CheckSUR.log
C carl a Contributor Joined Oct 25, 2015 Posts 650 Jul 26, 2016 #24 here they are Attachments SFCFix.txt 4.1 KB · Views: 1 CheckSUR.log 1.7 KB · Views: 6
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jul 26, 2016 #25 Thanks. Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCScript.txt 24 bytes · Views: 3
Thanks. Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
C carl a Contributor Joined Oct 25, 2015 Posts 650 Jul 26, 2016 #26 Brian your faithful assistant is returning your request Lol.SFCFix version 3.0.0.0 by niemiro.Start time: 2016-07-26 14:48:24.586 Microsoft Windows Vista Service Pack 2 - amd64 Using .txt script file at C:\Users\boatman\Desktop\SFCScript.txt [0] FileScan:: [0: 2] C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpSoftEx.dll Expected: ga7y5JY5uI+NDWbLOHY+qHCwVTFXesklcZAac9cJf9U= Expected: 6.0.6002.18005 Found: 1.1.1600.0 Successfully traced component amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547. Package_17_for_KB948465~31bf3856ad364e35~amd64~~6.0.1.18005.948465-60_neutral_GDR17 [C:\Program Files\Windows Defender\MpSoftEx.dll] FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 10 datablocks. Finish time: 2016-07-26 14:48:33.418 Script hash: 2aMV9CERfGY841XkqJztpuhisNY4sJQXOsi3VUKZayw= ----------------------EOF-----------------------
Brian your faithful assistant is returning your request Lol.SFCFix version 3.0.0.0 by niemiro.Start time: 2016-07-26 14:48:24.586 Microsoft Windows Vista Service Pack 2 - amd64 Using .txt script file at C:\Users\boatman\Desktop\SFCScript.txt [0] FileScan:: [0: 2] C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547\MpSoftEx.dll Expected: ga7y5JY5uI+NDWbLOHY+qHCwVTFXesklcZAac9cJf9U= Expected: 6.0.6002.18005 Found: 1.1.1600.0 Successfully traced component amd64_security-malware-windows-defender_31bf3856ad364e35_6.0.6002.18005_none_b5c6c55a0dae5547. Package_17_for_KB948465~31bf3856ad364e35~amd64~~6.0.1.18005.948465-60_neutral_GDR17 [C:\Program Files\Windows Defender\MpSoftEx.dll] FileScan:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 10 datablocks. Finish time: 2016-07-26 14:48:33.418 Script hash: 2aMV9CERfGY841XkqJztpuhisNY4sJQXOsi3VUKZayw= ----------------------EOF-----------------------
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jul 26, 2016 #27 Thanks. Please do the following. Step#1 - Mount Components hive 1. Click your Start button and select Control Panel 2. Click the Programs group. 3. Click Turn Windows Features on or off. Click Continue if a UAC prompt comes up. 4. Wait for the Turn Windows features on or off dialog box to populate with data and then go on to Step#2 below. Step#2 - FRST Registry Search 1. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 2. Copy and paste MpSoftEx.dll;6.0.6001.18000 into the Search box and click the Search Registry button. 3. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be saved on your desktop named SearchReg.txt.
Thanks. Please do the following. Step#1 - Mount Components hive 1. Click your Start button and select Control Panel 2. Click the Programs group. 3. Click Turn Windows Features on or off. Click Continue if a UAC prompt comes up. 4. Wait for the Turn Windows features on or off dialog box to populate with data and then go on to Step#2 below. Step#2 - FRST Registry Search 1. Run FRST64 by Right-Clicking on the file and choosing Run as administrator. 2. Copy and paste MpSoftEx.dll;6.0.6001.18000 into the Search box and click the Search Registry button. 3. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be saved on your desktop named SearchReg.txt.
C carl a Contributor Joined Oct 25, 2015 Posts 650 Jul 26, 2016 #28 okay IT Tech here is the work Attachments SearchReg.zip 780.4 KB · Views: 2
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jul 26, 2016 #29 Thanks. Now do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Step#2 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link. Items for your next post 1. SFCFix.txt 2. CheckSUR.log Attachments SFCFix.zip 267.3 KB · Views: 2
Thanks. Now do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Step#2 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link. Items for your next post 1. SFCFix.txt 2. CheckSUR.log
C carl a Contributor Joined Oct 25, 2015 Posts 650 Jul 26, 2016 #30 success and nothing less. Attachments SFCFix.txt 2.6 KB · Views: 2 CheckSUR.log 1.6 KB · Views: 2
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jul 26, 2016 #31 Thanks. Let's do the following again. Step#2 - SFC Scan Click on the Start button and in the search box, type Command Prompt [*]When you see Command Prompt on the list, right-click on it and select Run as administrator [*]When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt [*]This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Thanks. Let's do the following again. Step#2 - SFC Scan Click on the Start button and in the search box, type Command Prompt [*]When you see Command Prompt on the list, right-click on it and select Run as administrator [*]When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt [*]This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
C carl a Contributor Joined Oct 25, 2015 Posts 650 Jul 26, 2016 #32 you have performed an excellent job. Attachments cbs.zip 627.3 KB · Views: 2
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Jul 26, 2016 #33 Looks good. Thank you very much. Hopefully it sticks this time.
