Recent Occurrences of BSOD

Revloid · Jul 12, 2013

Hello, after trying to search for answers to my BSOD I found this forum and it looks to be quite helpful. I'm new to a lot of this so please forgive any shortcomings on my part.

My BSOD has only recently started occurring(Within the last few weeks, no more than a month), and I believe it only occurs when I'm playing a specific game(TF2). There have been a few cases of my computer emitting a series of beeping noises, but I cannot provide any more information on those cases as they don't occur frequently enough for me to commit them to memory. (My poor memory will be a running theme in this post)

Attached are the files that were requested, plus the output of a Driver Verifier that I hope I ran correctly.

This link from Speccy provides most of my system's details: http://speccy.piriform.com/results/4S5FwQgxvW118QXJtyRODpP

For the other questions... My OS came with the computer and I haven't reinstalled it, I believe. My computer is about 3 years old, I think. I don't know anything about the power supply. My manufacturer is Dell. Model is Vostro 460. I do not know the exact model number.

Thank you for your time.

Patrick · Jul 12, 2013

Hi,

Both attached dumps (even the verifier enabled DMP) are of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bugcheck.

A kernel-mode driver attempted to access pageable memory at a process IRQL (Interrupt Request Level) that was too high.

Usual causes are a device driver has a bug and attempted to access invalid memory, the pagefile has been corrupted or there is a memory problem.

Since driver verifier is failing to flag a driver culprit, we may be dealing with a hardware issue. Beeping is also indicative of hardware issues / failure. Let's run Memtest first for no less than ~8 passes:

Memtest86+:

Download Memtest86+ here:

[url]http://www.memtest.org/[/URL]

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.

Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.

This information, if available to the program, can be displayed via a menu option.

Any other questions, they can most likely be answered by reading this great guide here:

[url]http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting[/URL]

Regards,

Patrick

koolkat77 · Jul 15, 2013

Sorry to pop in

In addition to Patricks analysis..., it seems that Trend Micro is causing a problem for you..

Code:

fffff880`08e82778  fffff880`04251522Unable to load image \SystemRoot\system32\DRIVERS\tmtdi.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for tmtdi.sys
*** ERROR: Module load completed but symbols could not be loaded for tmtdi.sys
 tmtdi+0x11522

Driver Reference Table

Uninstall your current antivirus as it is contributing to your BSOD's. Replace with Microsoft Security Essentials.

Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Uninstall or change a program - Microsoft Windows Help

Microsoft Security Essentials - Microsoft Windows

Perform a clean boot, a system file check and disk check on your hard drive.. :dsmile:

How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Check a drive for errors

Good luck!

Revloid · Jul 17, 2013

Finally found some time to do all your suggestions.

First I replaced Trend Micro with MSE, performed the clean boot, system file check, and disk check. Between that and the time that I ran Memtest, my computer completely froze up while trying to play TF2. No BSOD appeared, but I assumed it was the same case.

Then I ran Memtest overnight for a total of 16 passes. I just let it run. I don't believe I gave it any special instructions. It showed no errors.

I'm posting this the morning after running Memtest, so I can't say if my BSOD problem has gone away or not.

jcgriff2 · Jul 17, 2013

Check the temps and voltages> Hardware Monitor

Revloid · Aug 10, 2013

So my BSOD problems have not subsided. I've been getting help elsewhere too, and the consensus at least thus far is that it's not a hardware or temperature issue. It seems to be some kind of software issue, particularly Drivers. Now I've been trying to update Drivers everywhere but it's very scattershot and nothing is taking. Going on the advice of another user, I made some Event Viewer logs for both Applications and System which have been included via a MediaFire link: My Files. This covers the previous hour before I made the logs. Multiple BSODs occurred, some of which did not actually display a BSOD but instead simply scrambled the screen and sound. The latest of the crashes happened between 11:15pm and 11:21pm.

Again, this usually happens while I'm playing games, TF2 and Civilization 5 specifically.

Just before the latest crash, I tried eliminating one possibility by uninstalling and disabling my onboard LAN adapter because I only use a wireless USB network adapter.

jcgriff2 · Aug 12, 2013

Please run - https://www.sysnative.com/forums/bs...river-verifier-blue-screen-death-related.html

Let Driver Verifier run 24 hours; use the system as you normally do.

If you get a BSOD or 24 hours passes, run -

https://www.sysnative.com/forums/bs...g-instructions-windows-8-7-windows-vista.html

Revloid · Aug 12, 2013

I was unable to run Driver Verifier. When it attempted to reboot, a BSOD occurred with the an error that said something along the lines of "Special Boot"-something. After the first occurrence I ran Start Up repair and restored successfully. I then tried to run Driver Verifier again, but the same BSOD happened.

When looking through the Minidump files, no crash reports were created for the two time mentioned above. I have attached the crash reports from the three previous days(Aug 9-11) in case they provide any insight.

View attachment Minidump Files.zip
View attachment System Health Report.zip
View attachment Windows7_Vista_jcgriff2.zip

Please refer to the opening post for this thread for my System specs.

Revloid · Aug 12, 2013

I had another BSOD while playing Civilization 5. Now this didn't actually show a BSOD and, as usual, just scrambled the screen and sound.

I did another BSOD report in case anything different happened, or provided any more information.

View attachment After Civ 5 BSOD.zip

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