[SOLVED] re: Windows 7 update issue with 80070005 error code

oxdude · Jul 17, 2019

Hello guys
I spent all day and tried ( I believe) all options that I found when I googled etc..
system is windows 7 x64 with sp1
windows update find windows malicious sofrware removal tool x64 july 2019 (KB890830)
goes 50% then fails
error code is 800700005
Code 643

can anyone please guide me

Thank in advance

PeterJ · Jul 18, 2019

Hello and welcome,

ChkDsk Scan

Click on Start - All programs - Accessories.
Rightclick on Command-prompt and select Run as administrator.
When command prompt opens, typ chkdsk into it, then press enter.
Wait for this to complete.
Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
Rightclick

ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
Copy and paste its content in your next reply.

oxdude · Jul 18, 2019

Hi Peter
Thank for your kind reply!
I will do that by tomorrow and let u know the results!

take care

oxdude · Jul 19, 2019

Hello Peter
here is the log..
ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 19/07/2019 08:30:43 >------
Category: 0
Computer Name: xxxx
Event Code: 26212
Record Number: 122624
Source Name: Chkdsk
Time Written: 07-19-2019 @ 07:23:00
Event Type: Information
User:
Message: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
305664 file records processed.

File verification completed.
2203 large file records processed.

0 bad file records processed.

2 EA records processed.

79 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
398742 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
305664 file SDs/SIDs processed.

Cleaning up 3257 unused index entries from index $SII of file 0x9.
Cleaning up 3257 unused index entries from index $SDH of file 0x9.
Cleaning up 3257 unused security descriptors.
Security descriptor verification completed.
46540 data files processed.

CHKDSK is verifying Usn Journal...
35337392 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

488281087 KB total disk space.
270931636 KB in 219688 files.
137832 KB in 46541 indexes.
0 KB in bad sectors.
426103 KB in use by the system.
65536 KB occupied by the log file.
216785516 KB available on disk.

4096 bytes in each allocation unit.
122070271 total allocation units on disk.
54196379 allocation units available on disk.

-----------------------------------------------------------------------

PeterJ · Jul 19, 2019

The following might take several hours to complete. You can do it overnight if you like.

Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

Code:

chkdsk c: /f /r

At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.

oxdude · Jul 19, 2019

hey..
started the process now
thnx

oxdude · Jul 19, 2019

hello again..
may I ask something else in the mean time
why windows 7 stuck on 100% complete (configuring updates) .. been nearly 30 min and its like this
I dont wanna restart the pc.. any recommeandation?

This is totally different pc by the way
I really start hate windows 7 :)

oxdude · Jul 19, 2019

Hello again Patrick
pls ignore previous msg..

also
checkdisk /f /r has been completed
didnt find anything and restarted normal

thnx

PeterJ · Jul 19, 2019

This is totally different pc by the way

Please create a new thread for any other computer to avoid confusion. Each computer is different.

checkdisk /f /r has been completed
didnt find anything and restarted normal

Great. Check Windows Update again and report the result.
If it fails, zip the file C:\Windows\Logs\CBS\CBS.log to your desktop and attach it to your next reply.
Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and provide the download link.

oxdude · Jul 19, 2019

Here you go..
after update attempt log and screnshot

PeterJ · Jul 19, 2019

Attach the file C:\Windows\Logs\CBS\CbsPersist_20190718072806.cab to your next reply.

oxdude · Jul 19, 2019

I tried both cab and as zip

The uploaded file does not have an allowed extension.
Cancel
CbsPersist_20190718072806.zip
The uploaded file is too large.

PeterJ · Jul 19, 2019

The uploaded file is too large.

Then upload the file via a service such as Filedropper or One Drive or SendSpace and provide the download link.

oxdude · Jul 19, 2019

http://www.filedropper.com/cbspersist20190718072806

PeterJ · Jul 19, 2019

Zip and attach the file C:\Windows\Logs\CBS\CbsPersist_20190715065450.cab to your next reply.

oxdude · Jul 19, 2019

http://www.filedropper.com/cbspersist20190715065450

PeterJ · Jul 19, 2019

Post the logfile C:\Windows\WindowsUpdate.log as attachment in your next reply.
Note: if the file is too big to upload to your next reply please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.

oxdude · Jul 19, 2019

here it is..

PeterJ · Jul 19, 2019

FRST Scan:

Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

oxdude · Jul 19, 2019

attached

[SOLVED] re: Windows 7 update issue with 80070005 error code

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