Randomly occuring BSOD's in Win7

mck620

New member
Joined
Dec 5, 2012
Posts
1
Hello,

So I have a barely 2 month old HP ENVY 14-2166SE notebook (Core i5-2430M, 8GB RAM, 750GB HDD, switchable Radeon HD 6630) running OEM Windows 7 x64 and am already having problems with it BSOD'ing randomly during use. I have run general hardware diagnostics as well as 15 passes of memtest86+ and found no hardware failures. When running verifier it seemed like it might be pointing to the bluetooth (btmhsf.sys) but I have upgraded to the newest version from intel and the BSOD's continue. Any help would be greatly appretiated. Thanks.

View attachment 2642
 
Actually, from the crashdump, Driver Verifier caught the Intel WiDi (Wireless Display;intelaud.sys) driver trying to corrupt pool memory (region of memory reserved for driver/kernel use). It's dated March 9, 2011 so see if there's an update for it, otherwise, I'm not quite sure why that particular driver is needed? Either way I believe it must be dealt with.

Do not neglect the possibility, however, that this could actually be a hardware malfunction manifesting as a driver issue. Resolve the software-side, test stability, and if it's unstable again, run Driver Verifier again. However, I would not put it past HP and several other OEMs to have a bad system slip past their inspection that happened to fall into your hands.
 

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