Random BSOD's Win XP SP3

Pablo · May 31, 2014

Hi guys, here I am coming again to learn from your expertise

This PC is experiencing BSOD's with a month or two between one and the other... with no further delay here are the minidumps:

View attachment Minidump.rar

What could it be?

lots of thanks from the southern part of the world

Jared · May 31, 2014

Given that your dump files are old, you're using Windows XP, the bugcheck code is unknown and we're using minidumps I cannot give too much information.

But it your Realtek network driver is causing issues.

Code:

BugCheck 40000080, {86d37ad0, 86688cd8, 80549ae0, 1}

Unable to load image Rtenicxp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rtenicxp.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtenicxp.sys
Probably caused by : Rtenicxp.sys ( Rtenicxp+5fe1 )

It should be update here.

Code:

kd> lmvm Rtenicxpstart    end        module name
f6270000 f6288280   Rtenicxp T (no symbols)           
    Loaded symbol image file: Rtenicxp.sys
    Image path: Rtenicxp.sys
    Image name: Rtenicxp.sys
    Timestamp:        Tue Aug 07 10:40:37 2007 (46B83E15)
    CheckSum:         00020208
    ImageSize:        00018280
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Patrick · May 31, 2014

Hi,

To further expand off of MooMoo's reply, 0x40000080 is the NDIS driver bug check for Windows 2000 and XP based systems. It's 0x7C on future generation OS'.

ndis.sys (Network Driver Interface Specification driver) routine call. The Network Driver Interface Specification (NDIS) is an application programming interface (API) for network interface cards (NICs). The NDIS forms the Logical Link Control (LLC) sublayer, which is the upper sublayer of the OSI data link layer (layer 2). Therefore, the NDIS acts as the interface between the Media Access Control (MAC) sublayer, which is the lower sublayer of the data link layer, and the network layer (layer 3).

The NDIS is a library of functions often referred to as a "wrapper" that hides the underlying complexity of the NIC hardware and serves as a standard interface for level 3 network protocol drivers and hardware level MAC drivers. Another common LLC is the Open Data-Link Interface (ODI).

With that said, as MooMoo already stated, update your network drivers ASAP.

Regards,

Patrick

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Random BSOD's Win XP SP3

Pablo

Well-known member

Jared

Sysnative Staff, BSOD Kernel Dump Expert

Patrick

Sysnative Staff