BronzeB450
Member
- Apr 18, 2021
- 5
A brief description of your problem (but you can also include the steps you tried)
Blue Screens occur randomly at any time in intervals between 24 hours and 2 weeks apart since mid-November. They usually happen when the system is idle or light usage such as general browsing or watching YouTube videos. Have been a few times while playing games as well.
Have essentially replaced all components apart from motherboard and CPU at this point and reinstalled Windows, but want to know if there is anything else I can do before trying a motherboard replacement, or if results point to a CPU error.
99% of minidumps I have read through BlueScreenView have pointed to the bluescreens being caused by drivers "Ntfs.sys" or "ntoskrnle", except for a recent one which gave a result of "amdppm.sys". As far as I can tell these are generic results that don't point to a specific cause or non-Microsoft driver.
I am running Driver Verifier as I am typing this. Before when I have tried using it, but it caused the system to become unresponsive and laggy, however is running relatively normally at the moment.
System Manufacturer?
Custom PC
Laptop or Desktop?
Desktop
OS ? (Windows 10, 8.1, 8, 7, Vista)
Windows 10 20H2 | OS Build 19042.928
x86 (32bit) or x64 (64bit)?
x64
What was original installed OS on system?
Windows 10
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
Official retail version from Microsoft
Age of system? (hardware)
The oldest components in the system currently are a 3TB hard drive and a 250GB SSD from 2015. Have tried removing these as well as any other non-boot drives, but Blue Screens still occur. Motherboard and CPU are from July 2019, will give ages of other components in descriptions below.
Age of OS installation?
3 months (Feburary 2021)
Have you re-installed the OS?
Yes, reinstalled and switch boot drives from a Samsung 850 EVO 250GB to a WD Black SN750 1TB in February. Same BSOD behaviour.
CPU
AMD R5 3600 (July 2019)
RAM (brand, EXACT model, what slots are you using?)
Current RAM: Corsair VENGEANCE LPX 16GB (2 x 8GB) DDR4 DRAM 3200MHz C16 CMK16GX4M2Z3200C16 (Installed Janurary 2021)
Currently running at base 2666MHz, XMP disabled. BSOD occurs if XMP is enabled or not
Old RAM: Kingston HyperX Predator 16GB (2x8GB) 3200MHz DDR4 CL16 DIMM Memory Kit HX432C16PB3K2/16 (Purchased July 2019)
Same behaviour as above.
Both sets installed in slots 2 and 4. Also briefly ran both sets at the same time in all 4 slots (Corsair in 1 and 3, Kingston in 2 and 4)
[EDIT] Forgot to mention that I have run 2 Memtest86 tests. 4 passes with both sets installed, 4 passes with only the Corsair sets. No errors found either time. Corsair sets were running at 3200MHz at the time I think. Can re-run if necessary.
Video Card
Current GPU: Nvidia GeForce RTX 3060 Ti Founders Edition (Installed January 2021)
Old GPU: EVGA GeForce GTX 1070 FTW GAMING (Purchased July 2016)
BSODs occur with both cards. One interesting thing is that with the new card if I am watching a Youtube video and BSOD occurs, the BSOD will be transparent and you can see the video frozen under the standard BSOD message. The audio will also freeze and give off a very unpleasant sustained static noise.
MotherBoard
MSI B450 Gaming Pro Carbon AC (Installed July 2019)
Currently on BIOS version 7B85v1F3(Beta version), but BSOD occurred on older BIOS versions as well.
Power Supply - brand & wattage
Current PSU: Corsair RM850 (SKU CP-9020196-UK) (Installed 13/04/2021) - 850W
Old PSU: EVGA SuperNOVA 750 G2 (Purchased May 2015) - 750W
Installed a new power supply this week. Had issues booting the system when installing the new GPU in January, but eventually worked. Thought the old PSU was causing power delivery issues, so decided to try a new one. But got a BSOD this morning meaning that PSU was not the main issue.
Is driver verifier enabled or disabled?
Enabled as of writing, will update tomorrow if any results occur.
What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
Windows Security and Malwarebytes. Have used both Malwarebytes Free and Premium, BSOD occur on both.
Are you using proxy, vpn, ipfilters or similar software?
ExpressVPN installed but only running when needed (disabled on Start-up).
Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
No.
Are you currently under/overclocking? Are there overclocking software installed on your system?
Ryzen Master is installed but not running unless opened. No other OC software installed.
Speccy Link:
http://speccy.piriform.com/results/NdxLkGKwUagul2GGPbc4dlV
Thank you for your help in advance! This has been really frustrating over the last few months, so any help is really appreciated! This has been especially frustrating since the BSOD cannot be manually triggered by any means I have found, so diagnosing it has been very difficult. If you need any more information please let me know.
Blue Screens occur randomly at any time in intervals between 24 hours and 2 weeks apart since mid-November. They usually happen when the system is idle or light usage such as general browsing or watching YouTube videos. Have been a few times while playing games as well.
Have essentially replaced all components apart from motherboard and CPU at this point and reinstalled Windows, but want to know if there is anything else I can do before trying a motherboard replacement, or if results point to a CPU error.
99% of minidumps I have read through BlueScreenView have pointed to the bluescreens being caused by drivers "Ntfs.sys" or "ntoskrnle", except for a recent one which gave a result of "amdppm.sys". As far as I can tell these are generic results that don't point to a specific cause or non-Microsoft driver.
I am running Driver Verifier as I am typing this. Before when I have tried using it, but it caused the system to become unresponsive and laggy, however is running relatively normally at the moment.
System Manufacturer?
Custom PC
Laptop or Desktop?
Desktop
OS ? (Windows 10, 8.1, 8, 7, Vista)
Windows 10 20H2 | OS Build 19042.928
x86 (32bit) or x64 (64bit)?
x64
What was original installed OS on system?
Windows 10
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
Official retail version from Microsoft
Age of system? (hardware)
The oldest components in the system currently are a 3TB hard drive and a 250GB SSD from 2015. Have tried removing these as well as any other non-boot drives, but Blue Screens still occur. Motherboard and CPU are from July 2019, will give ages of other components in descriptions below.
Age of OS installation?
3 months (Feburary 2021)
Have you re-installed the OS?
Yes, reinstalled and switch boot drives from a Samsung 850 EVO 250GB to a WD Black SN750 1TB in February. Same BSOD behaviour.
CPU
AMD R5 3600 (July 2019)
RAM (brand, EXACT model, what slots are you using?)
Current RAM: Corsair VENGEANCE LPX 16GB (2 x 8GB) DDR4 DRAM 3200MHz C16 CMK16GX4M2Z3200C16 (Installed Janurary 2021)
Currently running at base 2666MHz, XMP disabled. BSOD occurs if XMP is enabled or not
Old RAM: Kingston HyperX Predator 16GB (2x8GB) 3200MHz DDR4 CL16 DIMM Memory Kit HX432C16PB3K2/16 (Purchased July 2019)
Same behaviour as above.
Both sets installed in slots 2 and 4. Also briefly ran both sets at the same time in all 4 slots (Corsair in 1 and 3, Kingston in 2 and 4)
[EDIT] Forgot to mention that I have run 2 Memtest86 tests. 4 passes with both sets installed, 4 passes with only the Corsair sets. No errors found either time. Corsair sets were running at 3200MHz at the time I think. Can re-run if necessary.
Video Card
Current GPU: Nvidia GeForce RTX 3060 Ti Founders Edition (Installed January 2021)
Old GPU: EVGA GeForce GTX 1070 FTW GAMING (Purchased July 2016)
BSODs occur with both cards. One interesting thing is that with the new card if I am watching a Youtube video and BSOD occurs, the BSOD will be transparent and you can see the video frozen under the standard BSOD message. The audio will also freeze and give off a very unpleasant sustained static noise.
MotherBoard
MSI B450 Gaming Pro Carbon AC (Installed July 2019)
Currently on BIOS version 7B85v1F3(Beta version), but BSOD occurred on older BIOS versions as well.
Power Supply - brand & wattage
Current PSU: Corsair RM850 (SKU CP-9020196-UK) (Installed 13/04/2021) - 850W
Old PSU: EVGA SuperNOVA 750 G2 (Purchased May 2015) - 750W
Installed a new power supply this week. Had issues booting the system when installing the new GPU in January, but eventually worked. Thought the old PSU was causing power delivery issues, so decided to try a new one. But got a BSOD this morning meaning that PSU was not the main issue.
Is driver verifier enabled or disabled?
Enabled as of writing, will update tomorrow if any results occur.
What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
Windows Security and Malwarebytes. Have used both Malwarebytes Free and Premium, BSOD occur on both.
Are you using proxy, vpn, ipfilters or similar software?
ExpressVPN installed but only running when needed (disabled on Start-up).
Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
No.
Are you currently under/overclocking? Are there overclocking software installed on your system?
Ryzen Master is installed but not running unless opened. No other OC software installed.
Speccy Link:
http://speccy.piriform.com/results/NdxLkGKwUagul2GGPbc4dlV
Thank you for your help in advance! This has been really frustrating over the last few months, so any help is really appreciated! This has been especially frustrating since the BSOD cannot be manually triggered by any means I have found, so diagnosing it has been very difficult. If you need any more information please let me know.
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