Hello and welcome to the forum!
There are no dumps in the upload but there is no indication in your System log of any BSODs, there are many unexpected shutdowns or crashes however. What there is in your System log are a lot of errors for your fingerprint reader...
Code:
Event[1153]
Log Name: System
Source: WudfUsbccidDriver
Date: 2023-10-24T14:22:33.7960000Z
Event ID: 1
Task: Driver
Level: Error
Opcode: General
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Zippy
Description:
An operation has failed (0xA, 0x0, 0x0, 0x0).
ScReadWrite: Failed to write request.
HResult: A device which does not exist was specified.
Event[1219]
Log Name: System
Source: WudfUsbccidDriver
Date: 2023-10-23T23:41:27.0850000Z
Event ID: 10
Task: Driver
Level: Error
Opcode: Ioctl
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Zippy
Description:
Request[0](CLS=0x0,INS=0xCB,P1=0x2F,P2=0x1,Lc=2,Le=256,.NETServiceMethod=0x0)
Event[1220]
Log Name: System
Source: WudfUsbccidDriver
Date: 2023-10-23T23:41:27.0850000Z
Event ID: 1
Task: Driver
Level: Error
Opcode: General
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Zippy
Description:
An operation has failed (0x0, 0x0, 0x0, 0x0).
ScT1Transmit: Failed to send request.
HResult: A device which does not exist was specified.
Those are just a few. The WudfUsbccidDriver.dll driver is a Microsoft driver that manages your fingerprint reader, and as its name suggests this is a USB type device - this may well be the source of what you suspect are USB problems.
Do you use the fingerprint reader? If not then it would be wise to disable it. If you do use it then first check with the system integrator (PowerSpec?) to see whether they have an updated driver for it, or check on the Clevo download site for your model to see whether there is an updated driver available there. If neither of those have a suitable driver then run Windows Update, click on 'View optional updates', expand the Driver Updates section, and see whether there is a fingerprint reader driver available in there.
If you can't find an updated driver then I would disable the fingerprint reader as a test, and see whether the problem resolves.
One other USB related issue I note is that you don't have a driver installed for your Razer Huntsman Elite keyboard...
Code:
RzVirt_01 RZVIRTUAL\VID_1532&PID_0226&MI_00&COL03\8&209DFDC1&0&01 The drivers for this device are not installed.
Is that intentional? It will use the Windows keyboard driver of course so this may not be an issue at all.
In addition, although there are no BSOD bugcheck entries logged in your System log there are several errors reporting that dump file creation failed. It is important that your system is configured to write dumps, to do that ALL of the following must be true...
- The page file must be on the same drive as your operating system
- Set page file to "system managed"
- Set system crash/recovery options to "Automatic memory dump"
- Windows Error Reporting (WER) system service should be set to MANUAL
- User account control must be running
In addition...
- Sometimes SSD drives with older firmware do not create dumps (update the firmware)
- Cleaner applications like Ccleaner delete dump files so don't run them until you are fixed
- Bad Physical RAM may prevent the data from being saved and written to a file on reboot
You might want to check on all of the above.
In addition, take a look in the folder C:\Windows\LiveKernelReports and check in all sub-folders there for any dump files. Upload any you find to the cloud with a link to them here (be sure to make them public). This location is where Windows writes dump files fro problems that were recovered.
