My Dell G% SE 5505 laptop has been experiencing random BSOD crashes ever since I started using it in December.
- A brief description of your problem (but you can also include the steps you tried)
- System Manufacturer?
- Laptop or Desktop? Laptop
- Exact model number (if laptop, check label on bottom) Dell G% SE 5505
- OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10
- x86 (32bit) or x64 (64bit)? x64
- (Only for xp, vista, 7) Service pack?
- What was original installed OS on system? Windows 10
- Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
- Age of system? (hardware) 3 months
- Age of OS installation? 3 months
- Have you re-installed the OS? no
- CPU AMD Ryzen 7 4800H
- RAM (brand, EXACT model, w hat slots are you using?) Samsung M471A5244CB0-CWE x2
- Video Card AMD Radeon RX 5600M
- MotherBoard - (if NOT a laptop)
- Power Supply - brand & wattage (if laptop, skip this one)
- Is driver verifier enabled or disabled? disabled
- What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Norton 360
- Are you using proxy, vpn, ipfilters or similar software? no
- Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) WindowsEMU
- Are you currently under/overclocking? Are there overclocking software installed on your system? Alienware tools not in use
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