Hello,
I have a problem with PSR (Problem Steps Recorder) since the 2 KB KB3060716 and KB3071756.
I start PSR, I'm recording some actions during some seconds, and I stop to record to save my actions in a zip file in the desktop.
Then, when I'm opening the zip file, I can see a .mht file, and when I'm extracting it and open it, there is no data inside.
Also, I can see that the date of begin of record is 1st of january 1601 !)
This is on all the computers I have (under W7 Enterprise SP1, 32 or 64 bits).
If I'm uninstalling both KB3060716 and KB3071756, and I reboot my computer, then PSR is working again.
Are you aware about such problem ?
Do you have any idea how to solve it (except by removing these 2 KBs )?
I have a problem with PSR (Problem Steps Recorder) since the 2 KB KB3060716 and KB3071756.
I start PSR, I'm recording some actions during some seconds, and I stop to record to save my actions in a zip file in the desktop.
Then, when I'm opening the zip file, I can see a .mht file, and when I'm extracting it and open it, there is no data inside.
Also, I can see that the date of begin of record is 1st of january 1601 !)
This is on all the computers I have (under W7 Enterprise SP1, 32 or 64 bits).
If I'm uninstalling both KB3060716 and KB3071756, and I reboot my computer, then PSR is working again.
Are you aware about such problem ?
Do you have any idea how to solve it (except by removing these 2 KBs )?