Problems with spwizimg.dll and background.bmp and recurring updates

Blarzor

Member
Joined
May 20, 2015
Posts
6
Hello guys,
first of all, please excuse my English, it's not that good.
I have double trouble that needs to be fixed.

1. I'm writing because I'm having a problem with the files mentioned in the title, they seem to be corrupted since sfc /scannow can't fix them. I tried multiple Microsoft fix it solutions and replacing the problematic files with the ones from DVD, but the problems still seems to be present.

I used this command to isolate the problematic files (is that correct method?):
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

Ever since I reinstalled my Windows 7 64x in march, I also seem to be having problems with rights, something certainly doesn't work right. I have problems already with deleting or installing certain programs (Example: I tried to delete an antivirus program once, but the uninstallation reported that there is no actual uninstallation file for me to be able to uninstall the antivirus program, so I had to delete it through safe mode with the program's cleaner tool. By the way, PC assumed that this uninstall file is on the drive E, even though it was clearly installed on the C:).

2. Updates (KB3023224) and (KB3035490) are recurring all the time (Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7).
After I install them through Windows Update, they show up again after one minute. I even downloaded the offline versions of both updates and I get this message on both:

Software Update KB3023224 (or KB3035490) Installation Wizard does not apply, or is blocked by another condition on your computer.

I think that the problem is connected with my E: drive. No matter what I install or try to update (files are in E:\Downloads), it extracts it to root of drive E:. After I extract some installation or update, it always shows up on E: as a locked folder (I think it has a bronze locket on the map icon), which automatically means that update won't install, that's why I think it's a rights problem. Extracted files in that locked folder usually delete themselves after I close the unsuccessful update or installation. Can anyone help me with this? It's really annoying since I always have to look for some workarounds when I try to update some program.

A thing worth mentioning, my drive C: is a new SSD. Drive E is a half a year old hard drive. I also made sure that I have administrator privileges in control panel.

I hope you guys can help me with those problems,
I really don't know how to fix it.
 

Attachments

Hello and welcome to the forum

Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.
 
Hello, I forgot to write back, but I ran SFCFix a few days ago and it seemed to fix the spwizimg.dll and background.bmp problem, however I still have problems with the before mentioned updates recurring.

Is it normal that my SFCFix scan finished in matter of 5 seconds? Is it because of SSD? Here is the log:
Code:
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-23 22:01:27.693
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-05-23 22:01:53.612
----------------------EOF-----------------------
 
I ran SFC /SCANNOW first, it said it found 2 errors that couldn't be fixed. After that I ran SFCFix again, this is what it gave me:
Code:
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-26 16:16:51.143
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
WARNING: File C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json was not backed up as that would replace the current backup.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\utc.app.json.
WARNING: File C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json was not backed up as that would replace the current backup.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.ASM-WindowsDefault.json has been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\telemetry.ASM-WindowsDefault.json.




SUMMARY: All detected corruptions were successfully repaired.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-05-26 16:17:23.358
----------------------EOF-----------------------
 
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code:
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
  5. Please upload CBS_{Username}_{Date}.txt to this thread.
Please Note:: if the file is too big to upload to your next post please upload via Dropbox or One Drive
 
What is the error code?
There is no error code, both updates normally install, but after 10 or 15 seconds, the same 2 updates show up again in my Windows update. I can see in my update history list, that these two updates successfuly installed but they still show up again and again.
 
Hello,

I am really sorry for the delay. I have had some unplanned personal issues arise that will take up a lot of my free time until the end of the June. If you are happy to leave this issue until the end of June I would be happy to resume assistance then. But if you would like this issue to be resolved sooner I would recommend a repair install of Windows:
https://www.sysnative.com/forums/wi...stall-windows-windows-7-vista.html#post108117
 

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