problems installing updates, error 0x80070246, sfc /scannow and Dism not working, Unable to enable WSL feature, error

HeadphonesAdvisor

HeadphonesAdvisor

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Sep 20, 2023
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I am unable to install updates (like 2023-09 Cumulative Update for Windows 10 Version 22H2 for x64-based System (KB5030211)) on my system windows 10 pro build 22h2, (OS build 19045.2965).

I ran SFC command but it gives the following error.
"Windows Resource Protection could not perform the requested operation."
I tried to run (Dism /Online /Cleanup-Image /RestoreHealth) But it gives the following error.

"
Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19045.2965

[== 3.8% ]
Error: 582

An illegal character was encountered.
For a multi-byte character set this includes a lead byte without a succeeding trail byte.
For the Unicode character set this includes the characters 0xFFFF and 0xFFFE.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log"

Moreover, I want to enable windows feature for Windows Subsystem for Linux (WSL) to run Ubuntu on Windows but it give me this error:

"An illegal character was encountered. For a multi-byte character set this includes a lead byte without a succeeding trail byte.
For the Unicode character set this includes the characters 0xFFFF and 0xFFFE."

Please Help me to resolve this error, I will be highly grateful. If you need any other details about the system or issue please let me know.

BR,
Jason
 

Attachments

Last edited by a moderator:
Hi and welcome to Sysnative,

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Step 1. Replace Components Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download COMPONENTS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the COMPONENTS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config


Step 2. Reboot the system and run
61f7aba7309a1-ComponentsScanner_Icon.png
ComponentsScanner again.
  • Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
  • Follow the on-screen instructions.
  • Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  • Post the logfile ComponentsScanner.txt as attachment into your next reply.
 

Attachments

Hi,

Here's the next fix.

Step 1. Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Dear Maxstar,

PFA, the SFCFix log file.

Moreover, The DISM Health Check Command stopped at 38%, here is the result and its log file too in attachment.

dism screenshot 2023-10-03 175157.png
CBS Log file also attached.
 

Attachments

Last edited:
Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Dear MaxStar,

May God Bless You. The Second Fix ran and it's log file is attached.

But, Given DISM command again stopped at 41%. Results are attached. Also the CBS logs.SFC FIX 2 Screenshot 2023-10-04 185417.png
 

Attachments

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Reboot the system and run the following tool again.

Download
61f7aba7309a1-ComponentsScanner_Icon.png
ComponentsScanner and save it to your desktop.
  • Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
  • Follow the on-screen instructions.
  • Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  • Post the logfile ComponentsScanner.txt as attachment into your next reply.
 

Attachments

Please attempt to update, if it fails attach a new copy of the CBS logs.
 
Dear MaxStar,

Thank you so much for your support. The said issue has been resolve, now I can enable and install WSL Windows Feature. But here are some updates which still not able to install and failed, like as shown in snapshots.windows updates.png
and also.

windows updates 2.png
 
Hi,

Please attach the latest CBS logs to look at the issues with Windows Update.
 
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