[SOLVED] Problem with Windows Updates - 0x8007000d ERROR_INVALID_DATA

[MasterOfChilli]

Hello,

I am currently having problems installing Windows updates on a Windows Server 2016 Datacenter image (version 1607).
The last update that could be installed successfully was the February update (KB5010359).

Since the March update (KB5011495), there are problems with the installation and no further updates can be installed.
Unfortunately, this has not changed with the April update (KB5012596).

The error message I receive after the installation is: 0x8007000d.



I have uploaded the corresponding CBS Log (CBS_1.log).

Below there are some timestamps for references:

29.04 13:35 - Start of Windows Update installation.

29.04 approx. 14:20 - Reboot required to complete the installation.

29.04 14:26 - Completion of the reboot.

In this regard, I have also already tried some standard troubleshooting:

1. Running the Windows Update troubleshooter.
2. A manual installation via the Windows Update Catalog.
3. Renaming the SoftwareDistribution and Catroot2 folders under C:\Windows\System32\ and then restarting the Windows Update services.
3. sfc /scannow
4. Repairing the image via DISM using the Windows Server 2016 ISO.

None of the actions have been successful so far.

The result of DISM /online /cleanup-image /scanhealth and /checkhealth is: The component store is repairable

A repair via dism /online /cleanup-image /restorehealth /source:WIM:E:\sources\install.wim:3 /limitaccess, however, still fails with the following error: 0x800f081f - The source files could not be found.

Of course, I have previously mounted the Windows Server 2016 ISO on E:.

I also uploaded the CBS log after the DISM (CBS_2).

I noticed the CBS Registry Errors. Do these have anything to do with the problem or how can they be fixed?

Are there any other ideas for troubleshooting?

Many thanks in advance.

 

[Maxstar]

Hi and welcome to Sysnative,

(p)    CSI Payload Corrupt            amd64_microsoft-windows-win32calc_31bf3856ad364e35_10.0.14393.0_none_77238aad2e6908d5\Calculator.lnk
Repair failed: Missing replacement payload.
(p)    CBS Registry Error    0x8007000d        amd64_microsoft-windows-hdcphandler_31bf3856ad364e35_0.0.0.0_none_07c206eec5980b55    
(p)    CBS Registry Error    0x8007000d        amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_0.0.0.0_da-dk_a4674af117ccd273    
(p)    CBS Registry Error    0x8007000d        amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_0.0.0.0_en-gb_42fafb080d587f0d    
(p)    CBS Registry Error    0x8007000d        amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_0.0.0.0_en-us_4a83b626088132d2    
(p)    CBS Registry Error    0x8007000d        amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_0.0.0.0_es-es_4a4f130a08a82477    
(p)    CBS Registry Error    0x8007000d        amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_0.0.0.0_es-mx_4c8600b0073c0822    
(p)    CBS Registry Error    0x8007000d        amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_0.0.0.0_et-ee_440ede9a0cae0106    
(p)    CBS Registry Error    0x8007000d        amd64_modemcsa.inf_31bf3856ad364e35_0.0.0.0_none_9a2498654b58e67a

Step 1. Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Step 2. Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[MasterOfChilli]

Hello,

Thank your for the reply.
I followed your steps and attached the .zip files.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[MasterOfChilli]

Hi,

i followed your steps and attached both .txt files.

 

[Maxstar]

Hi,

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command and press enter.

DISM /online /cleanup-image /RestoreHealth

Take a screenshot of the commandprompt window and paste it into your next reply.

 

[MasterOfChilli]

Hi,

below is the screenshot from the commandpromt window:



Its german because im from germany but it says "The restore operation completed successfully"

 

[Maxstar]

Hi,

Great. Please run Windows Update and let me know the result. If it fails attach a new copy of the CBS log.

 

[MasterOfChilli]

Hi,

it worked. The latest Cumulative Update (KB5012596) is now installed.

Thank you very much. You made my day!
I have tried several hours to fix the problem.

Great Forum and support!
Keep Going!

 

[Maxstar]

Hi,

Your welcome. Glad to here everything is working fine now..
I'll mark this thread as solved!