[SOLVED] Problem with SFC and Windows Update

C

Conobono

Contributor
Joined
Mar 8, 2016
Posts
83
Hi,


I need help with problems with System File Checker and Windows Update on my Windows 10 desktop computer.


When I run System file checker, I get the following (copied from Windows Powershell run as an administrator):


PS C:\Windows\system32> sfc /scannow
Beginning system scan. This process will take some time.


Windows Resource Protection could not perform the requested operation.
PS C:\Windows\system32>


Windows Update has been failing to install cumulative updates, although just this morning it did succeed in installing the March Malicious Software Removal Tool. The message I get when I try to download the cumulative update is


Some update files are missing or have problems. We'll try to download the update again later.
Error code: (0x80073712)


I tried to run SFCfix.exe according to the instructions on the Sysnative.com website, but it did not output a log file on the desktop, despite my having let it run for over an hour. The screen output is as follows:


Welcome to SFCFix by niemiro and sysnative.com.


Checking for updates . . .
No new update is available at this time.


Processing directive 1 of 1 (AutoAnalysis::)
Checking store directories . . .
Checking CBS.log . . .
Checking CBS.persist.log . . .
Checking CheckSUR.log . . .
Checking CheckSUR.persist.log . . .


Attempting repair . . .
Stage 1
Stage 2
Stage 3


Due to the nature of your corruptions, scan times have been extended by
approximately 15-20 minutes. Please be patient and allow the operation to
complete.




Deployment Image Servicing and Management tool
Version: 10.0.10586.0


Image Version: 10.0.10586.0


[==========================100.0%==========================]


Error: 14098


The component store has been corrupted.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


Thanks
 

Attachments

It appears you have some registry corruption.

Code: 
2016-03-07 06:55:21, Info                  CSI    00000003 Mismatch between identity keyform and parent key name: [l:86 ml:140]"msil_sytem.conniguration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_29d1385b67310f19" vs. [l:87]"msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9" on identity Sy{tem.Conniguration.Resources, version 4.0.10586.0, arch msil, culture [l:5]"en-us", versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a}
2016-03-07 06:55:21, Info                  CSI    00000004 Mismatch between identity keyform and parent key name: [l:76 ml:140]"msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a28afd8bea8cb6c" vs. [l:76]"msil_system.configuration_b03f5f7f11d50a3a_4.0.10586.0_none_3a:8afd8bea8cb6c" on identity System.Configuration, version 4.0.10586.0, arch msil, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a}
2016-03-07 06:55:21, Info                  CSI    00000005 Mismatch between identity keyform and parent key name: [l:77 ml:140]"msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-s_5ea49fde03d2fecc" vs. [l:78]"msil_system.core.resources_b77a5c561934e089_4.0.10586.0_en-us_5ea490ae03d31594" on identity System.Core.Resources, version 4.0.10586.0, arch msil, culture [l:5]"en-}s", versionScope neutral, pkt {l:8 b:b77a5c561934e089}
2016-03-07 06:55:21, Error                 CSI    00000006 (F) Unable to parse identity version: [l:11]"4.0.90586.0"
[gle=0x80004005]
2016-03-07 06:55:21, Error                 CSI    00000007@2016/3/7:11:55:21.542 (F) base\wcp\identity\id_authority_helpers.cpp(1526): Error STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE originated in function Windows::Identity::Rtl::Implementation::id_AddBuiltinToBuiltinAttributes expression: fParsedOK
[gle=0x80004005]

Please do the following.

Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.
 
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan
1. Right-click on the Start
w8start.png
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
 sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt
2. CBS.txt
 

Attachments

I inadvertently ran step #1 with an open browser window. Should I run steps #1 and #2 again?

CBS.txt link:
Download cbs (2).zip from Sendspace.com - send big files the easy way

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-11 16:01:50.149
Microsoft Windows 10 Build 10586 - amd64
Using .txt script file at C:\Users\Leslie Cohn\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9.


Failed to delete registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9.
Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9.
RegistryScript:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-03-11 16:01:51.546
Script hash: js+t6U/g3S1eF/1hqreaoJwiupQ3nFFHidNSfWScK1c=
----------------------EOF-----------------------
 
That shouldn't have mattered but it didn't work so let's try the following instead.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Fix result of Farbar Recovery Scan Tool (x64) Version:05-03-2016 01
Ran by Leslie Cohn (2016-03-11 16:53:08) Run:1
Running from C:\Users\Leslie Cohn\Desktop
Loaded Profiles: Leslie Cohn (Available Profiles: Leslie Cohn)
Boot Mode: Normal
==============================================


fixlist content:
*****************
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9]
*****************


Restore point was successfully created.
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9 => key removed successfully


==== End of Fixlog 16:53:29 ====
 
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.zip, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-11 17:09:43.465
Microsoft Windows 10 Build 10586 - amd64
Using .zip script file at C:\Users\Leslie Cohn\Desktop\SFCScript.zip [0]
Not using an additional text script file.








AutoAnalysis::
ERROR: File Placement Mode failed to identify destinations for all files and folders.
SFCScript.txt
AutoAnalysis:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-03-11 17:09:43.625
Script hash: p/gyHLDVAPxPVFGdJSsTp4+GTvsvXHb7/0qPfj9u01s=
----------------------EOF-----------------------
 
Let's try one more time.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-11 17:17:46.625
Microsoft Windows 10 Build 10586 - amd64
Using .txt script file at C:\Users\Leslie Cohn\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.


Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9.


Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9 with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-03-11 17:17:46.967
Script hash: AsbVhLKGOPyJfKsMJhDf7HzT1oPnvZK42XpQprf7xsE=
----------------------EOF-----------------------
 
Still no go:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-11 17:35:56.148
Microsoft Windows 10 Build 10586 - amd64
Using .txt script file at C:\Users\Leslie Cohn\Desktop\SFCScript.txt [1]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.


Failed to import registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9.


Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.configuration.resources_b03f5f7f11d50a3a_4.0.10586.0_en-us_67ddd123af58c5a9 with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-03-11 17:35:57.110
Script hash: AsbVhLKGOPyJfKsMJhDf7HzT1oPnvZK42XpQprf7xsE=
----------------------EOF-----------------------
 
OK, try this.

1. Download the attached file named fix.zip to your desktop.
2. Right-click on the file and choose Extract all...
3. Ensure the "Show extracted files when complete" check box is checked and click Extract.
4. Now you will see fix.reg. Right-click on this file and select Merge.
5. Allow it to merge.

Let me know if it says it was successful.
 

Attachments

OK. Please do the following.

1. Right-click your Start button and choose Programs and Features.
2. Click the Turn Windows features on or off link.
3. Your Windows Features dialog box should appear and it should fill in with all the features you can turn on or off. Important: Leave this window open while performing the next steps.
4. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
7. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
8. You may close the Programs and Features window as well.
 

Attachments

The Windows Features dialog box is not working properly. (I noticed this yesterday but forgot to mention it.) Yesterday it took a long time to populate (maybe five minutes) but eventually turned on. Today it is just stuck, although maybe it will eventually turn on.
 
Ahhh....yes another sign of registry corruption. Let it go for awhile and let me know if it populates. If it doesn't we will do something else.
 
OK, let's go a different direction to resolve this.

Backup Components Hive

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.

Let me know when this is complete.
 
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