Problem with a refreshed Lenovo IdeaPad and running Windows Update

DoctorKolorado

New member
Joined
Apr 24, 2016
Posts
1
I have a Lenovo IdeaPad Z580. It is about 4 years old. My sons no longer need it so I used the Reset button and refreshed it to its purchase date. This wiped everything off the computer. When I tried to run Windows Update, however, I keep receiving the following error message - Windows Updates failed to install, Reverting Changes. This message is posted for about 24 hours while the computer is hung up in a restore mode. Then the computer reverts to the home screen and no updates have been installed. Because it has been so long, there are obviously numerous updates that are needed - almost over 200. I have run the SFC Fix which states that no errors are found - it does have to do an extended run. The log file is below. And I Have posted the CBS log folder here. Can you please help walk me through what I need to get this updated? Or am I stuck having to buy WIndows 10 and installing that? If so I will probably just buy a new cheap lap top. I only need this for word and email and occasional browsing.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-07 10:45:36.258
Microsoft Windows 8 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-05-07 11:16:35.274
----------------------EOF-----------------------

Actually I can't seem to upload the CBS folder zipped. It is quite large - 242 MB compressed. For a computer that essentially has nothing on it that seems large.

G
 
Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named CKing123. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Hello DoctorKolorado and :welcome: to Sysnative :wave:!

I am CKing123 and I will be helping you with your WU problems

Can you please help walk me through what I need to get this updated? Or am I stuck having to buy WIndows 10 and installing that

Windows 10 is free until July 29, 2016. Upgrading will easily resolve the Windows Update problems, and you can use the new features in Windows 10

If you want to upgrade to Windows 10 then we will use Media Creation Tool


[COLOR=9000]Upgrading to Windows 10 using Media Creation Tool[/COLOR]
Please download Media Creation Tool from here
Run the tool after downloading it
Choose Upgrade This PC
Click Next
Follow the instructions on-screen
Note: When it asks you about keeping your files, Make sure to choose to keep everything

If you have any questions, let us know!

If you want to fix the Windows Update without upgrading to Windows 10, let me know

-CKing
 

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