[SOLVED] Problem Windows Server 2019 Standard - 0x80246007 + 0x800f0986

[4dro1d]

Hello,

I am currently having problems installing Windows updates on a Windows Server 2019.
Installed Build: 17763.1098
The error message I receive after the installation is: 0x80246007 + 0x800f0986.

In this regard, I have also already tried some standard troubleshooting:

1. Running the Windows Update troubleshooter.
2. A manual installation via the Windows Update Catalog.
3. Renaming the SoftwareDistribution and Catroot2 folders under C:\Windows\System32\ and then restarting the Windows Update services.
3. sfc /scannow
4. Repairing the image via DISM using the Windows Server 2022 ISO.

None of the actions have been successful so far.

Attached my CBS + ComponentBasedServicing hive.

 

[Gary R]

Hi I'm Gary R,


I'm a Security Analyst, and a Windows Update Trainee, and I'd like to help you with your problems.


As a trainee there may be times when my instructions must first be checked by a qualified update expert, before I post them. This will by necessity introduce some delay when/if that occurs, so please be patient.


Can you please do the following for me ...

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• The file will likely be too large to upload here, if so please upload to a file sharing service.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file

 

[4dro1d]

Hi Gary R,
thank you for your help. Here is the link: COMPONENTS.zip

 

[Gary R]

Thanks. Looking over your problem now.

Got to setup and update a VM, so might be a while before I get back to you.

I will reply as soon as possible.

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download SFCFix.exe and save it to your desktop.
• Download the attachment SFCFix.zip and also save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • If it completes successfully please try updating.
  • If successful, please let me know.
  • If unsuccessful .....
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[Gary R]

It's been 48 hours since I posted my fix for your problem, and I've not heard back from you.

DO YOU STILL NEED MY HELP ?

If I don't hear back from you within the next 24 hours I will presume not, and will close this topic.

 

[4dro1d]

Hello Gary R, the server needs a reboot. I'll reboot the server tonight. Afterwards I'll reply ...

I attached the CBS Log - maybe you see any errors there.

 

[Gary R]

OK, get back to me after you've rebooted.

If you still have problems, please post me the SFCFix.txt I asked for earlier, and the CBS.log created after the reboot.

 

[4dro1d]

After reboot it looks good. OS Build is 17763.4131 now. Thank you for your help!

 

[Gary R]

You're welcome.

Glad we were able to resolve your problem.