problem updating windows server 2019 cummulative update.

[RFLJ]

I have problem to update windows server 2019 cummulative update.
Had this problem for 6 month now (NOV 2022). So all of the cummulative updates since NOV 2022.
I have done the following below and still the same problem.

Use DISM to repair Windows Update issues

On the affected computer, open an administrative Command Prompt window.
At the command prompt, run each of the following commands, in order. Each command may require several minutes to complete.
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /restorehealth

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth /source:H:\sources\install.vim /limitaccess
Deployment Image Servicing and Management tool
Version: 10.0.17763.3406
Image Version: 10.0.17763.3406
[===========================97.4%======================== ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


sfc /scannow
After these commands have finished, restart the computer.

After the computer restarts, try to update it again.


Manually reset the Windows Update or installation components

Open an administrative Command Prompt window.
Stop the BITS, Cryptographic, MSI Installer, and Windows Update services. To do this, enter the following commands:
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver
Rename the SoftwareDistribution folder and the Catroot2 folder. To do this, enter the following commands:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
Restart the BITS, Cryptographic, MSI Installer, and Windows Update services. To do this, enter the following commands:
net start wuauserv
net start cryptsvc
net start bits
net start msiserver
Close the Command Prompt window and restart the computer.

After the computer restarts, try to update it again.

Error 0x800f0986

 

[Gary R]

Hi I'm Gary R,


I'm a Security Analyst, and a Windows Update Trainee, and I'd like to help you with your problems.


As a trainee there may be times when my instructions must first be checked by a qualified update expert, before I post them. This will by necessity introduce some delay when/if that occurs, so please be patient.

• Open Windows Explorer and browse to the ... C:\Windows\Logs\CBS ... folder.
• Right click on it, and select ... Send to > Compressed (zipped) folder
• A message will appear stating, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Answer Y to create a folder CBS.zip on your Desktop.
• Please attach it to your next post.
  • If the file is too large, please upload it to a file sharing service and provide the link to it in your next reply.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Next ...

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• The file will likely be too large to upload here, if so please upload to a file sharing service.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file

 

[Gary R]

It's been 3 days since I posted asking for your CBS.log and Components hive.

DO YOU STILL NEED HELP WITH YOUR PROBLEM ?

If I do not hear back from you within the next 24 hours, I will presume not, and close this topic.

 

[Gary R]

Due to lack of activity, this topic is now closed.

If you still need help, open a new topic and wait fro a new helper.