[SOLVED] Problem updating from Win 8.1 to Win 10 (error 80070004-4000d)

rarwkitty · Feb 2, 2016

I've maybe tried about 10-20 updates but none worked. The closest I've gotten was 95% and then bam, back to the "reverting back to windows" screen. :banghead:
Help guys, I've been trying since August of 2015. I ran a troubleshoot and the results are attached below.

I tried deleting that folder but for some reason it says it was being used by another program?

zcomputerwiz · Feb 5, 2016

Hello and Welcome!

Please attach C:\$Windows.~bt\Sources\Panther\SetupAct.log

rarwkitty · Feb 8, 2016

I apologize for the ridiculously late reply. I am unable to attach the file you requested because I get this error "access denied." I am the one and only user of the computer and i am also on the master account.

rarwkitty · Feb 8, 2016

JUST KIDDING........ :thumbsup2:

zcomputerwiz · Feb 8, 2016

Interesting.

Please try the following:

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Right-click on the Start

button and select Command Prompt (Admin)
When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

Dism /Online /Cleanup-Image /RestoreHealth
When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:

C:\Windows\Logs\CBS\CBS.log

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc and include the link with your reply.

rarwkitty · Feb 8, 2016

Thank you, here is the CBS file in Sendspace.
Download CBS.log from Sendspace.com - send big files the easy wa

zcomputerwiz · Feb 8, 2016

I don't see the DISM information in the CBS log.

Please try running DISM again and wait for it to complete, then zip and attach the CBS log from C:\Windows\Logs\CBS\CBS.log

rarwkitty · Feb 8, 2016

Im not sure if im doing this properly. I received an error and nothing much? However I attached a new CBS file, hopefully this one works.

Download CBS.log from Sendspace.com - send big files the easy wa

zcomputerwiz · Feb 9, 2016

Code:

2016-02-08 18:28:36, Info                  CSI    0000000b Hashes for file member \SystemRoot\WinSxS\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18161_none_72d06066c565a20c\wow64_ieframe.ptxml do not match actual file [l:38{19}]"wow64_ieframe.ptxml" :  Found: {l:32 b:ChC/8Bx/KGtyDiMRIoGXa8h1ixjt47eFGNi1HWHbXRk=} Expected: {l:32 b:3bp8XvnK0LOgw1tY/uxivNWbJmPHbNGtvBSujO9F9kg=}
2016-02-08 18:29:11, Info                  CBS    Session: 30499536_3852846783 initialized by client DISM Package Manager Provider.
2016-02-08 18:29:11, Info                  CBS    Client specifies store corruption detect and repair.
2016-02-08 18:32:55, Info                  CSI    0000000c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk do not match actual file [l:28{14}]"Calculator.lnk" :
  Found: {l:32 b:PZdv0h5ga28PjjMTNs6BxQiN3xWrccabB/wbC0Zdp5I=} Expected: {l:32 b:MVDvAll6/I8zsuYFrJ17Vd5iyUqBA5wjd2EEwmZ40tw=}

That's part of the DISM information I am looking for, so you have the right file but it appears that DISM wasn't quite finished.

Please upload the CBS log again and I'm sure it will have the complete list :)

rarwkitty · Feb 10, 2016

View attachment CBS.log

Oh I didnt realize the run took so long, I just closed the run command after i ran the code.
thanks dude! hopefully this is the right file.

zcomputerwiz · Feb 11, 2016

Code:

=================================
Checking System Update Readiness.


(p)	CSI Payload Corrupt			amd64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.16407_none_1cb7c6353d4303e1\FlashUtil_ActiveX.dll
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.16407_none_1cb7c6353d4303e1\FlashUtil_ActiveX.exe
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.16407_none_1cb7c6353d4303e1\Flash.ocx
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			wow64_adobe-flash-for-windows_31bf3856ad364e35_6.3.9600.16407_none_270c708771a3c5dc\FlashPlayerApp.exe
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.16456_none_a9d44c036e63ac36\win32k.sys
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-i..mlconverter-enduser_31bf3856ad364e35_6.3.9600.18053_none_45afe20191b063ae\html.iec
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.16483_none_a9b0db616e7eb404\win32k.sys
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.0.9600.18161_none_72d06066c565a20c\wow64_ieframe.ptxml
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.16476_none_a9beac2b6e73e418\win32k.sys
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.17114_none_a9fd6ea56e452bf0\win32k.sys
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-mspaint_31bf3856ad364e35_6.3.9600.17415_none_7f28818bc24f2c16\Paint.lnk
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.17393_none_a9a5f2c76e86ec6f\win32k.sys
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.17193_none_a9a5eefb6e86f221\win32k.sys
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.16438_none_a9ebec6f6e51a702\win32k.sys
Repair failed: Missing replacement payload.
(p)	CSI Payload Corrupt			amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Repair failed: Missing replacement payload.


Summary:
Operation: Detect and Repair 
Operation result: 0x800f0906
Last Successful Step: Entire operation completes.
Total Detected Corruption:	16
	CBS Manifest Corruption:	0
	CBS Metadata Corruption:	0
	CSI Manifest Corruption:	0
	CSI Metadata Corruption:	0
	CSI Payload Corruption:	16
Total Repaired Corruption:	0
	CBS Manifest Repaired:	0
	CSI Manifest Repaired:	0
	CSI Payload Repaired:	0
	CSI Store Metadata refreshed:	True


Total Operation Time: 1625 seconds.

We have a list of files now.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Download SFCFix.zip from Sendspace.com - send big files the easy wa

Once SFCFix has finished, run DISM again.
When DISM has completed, zip and attach CBS.log with your reply.

rarwkitty · Feb 11, 2016

View attachment SFCFix.txt Here is the file. I ran the program twice and same results both times. :huh:

zcomputerwiz · Feb 12, 2016

Download the zip file containing the script and replacement files here: Download SFCFix.zip from Sendspace.com - send big files the easy wa

Once you have the zip file, drag and drop it onto the icon for SFCFix.exe

SFCFix should then run the script and replace the files.

Once SFCFix has completed, copy and paste the contents of SFCFix.txt with your reply.

rarwkitty · Feb 13, 2016

View attachment SFCFix.txt I realized I completely missed a step the first time. :thumbsup2:

zcomputerwiz · Feb 16, 2016

Very good.

Let's run DISM again to verify that all the corrupt files have been replaced.

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Right-click on the Start

button and select Command Prompt (Admin)
When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

Dism /Online /Cleanup-Image /RestoreHealth
When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:

C:\Windows\Logs\CBS\CBS.log

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.

rarwkitty · Feb 17, 2016

Alrighty, here it is:
Download CBS.log from Sendspace.com - send big files the easy wa

zcomputerwiz · Feb 18, 2016

Code:

=================================
Checking System Update Readiness.

(p)	CSI Payload Corrupt	(Fixed)	amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB

Summary:
Operation: Detect and Repair 
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption:	1
	CBS Manifest Corruption:	0
	CBS Metadata Corruption:	0
	CSI Manifest Corruption:	0
	CSI Metadata Corruption:	0
	CSI Payload Corruption:	1
Total Repaired Corruption:	1
	CBS Manifest Repaired:	0
	CSI Manifest Repaired:	0
	CSI Payload Repaired:	1
	CSI Store Metadata refreshed:	True

Total Operation Time: 2352 seconds.

Looks good :thumbsup2:

Try downloading and running the Windows 10 Media Creation Tool to start the Windows 10 upgrade here: http://download.microsoft.com/downl...A629FA94E74/GetWindows10-sds_____________.exe

If the installation fails note the error code, then zip and attach C:\$Windows.~bt\Sources\Panther\SetupAct.log with your reply.

rarwkitty · Feb 19, 2016

The update failed. And when I tried to open the log, it gives me a "Access Denied" signal box. :banghead:

zcomputerwiz · Feb 19, 2016

Wait a little while and then try copying the log to your Desktop.

rarwkitty · Feb 20, 2016

View attachment setupact.log You are highly awesome! Here ya go.

[SOLVED] Problem updating from Win 8.1 to Win 10 (error 80070004-4000d)

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