Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

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2xg

Emeritus, Contributor
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Apr 11, 2012
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Welcome to Sysnative’s Networking Forum!

To better assist you with your networking issue(s) please follow the pre-posting guidelines before you create a Thread in the Networking Forums with a detail description of your issue. It is important not to overlook any of these questions and concerns.

Is this a wired or/and wireless connection issue?

How to Post an ipconfig /all output of the computer in question? This Tutorial applies for Windows 7, Vista and XP.

Who is your Internet Service Provider (ISP)?
US Providers - Comcast, Charter, AT&T, Verizon, etc...
UK Providers - BT, talktalk, Virgin Media, etc...

What type of Broadband connection are you using?
Dial-up, DSL, Cable, Satellite, Fios or T1

What is the exact Make and Model of your Modem, Router or Modem/Router Combo - Linksys, D-Link, Netgear, TP-LINK, etc.

What is the Name of the Anti-Virus, Security or Firewall Software installed from the problematic computer - McAfee, Norton, Eset, Webroot, Zone Alarm, etc.

Note: This only applies to Wireless issue:
Download, Install and Run Xirrus Wi-Fi Inspector.
To run Xirrus Wi-Fi Inspector, double click the Xirrus icon on your Desktop, tap the Print screen key on your keyboard, open up Paint (Click on Start>All Programs>Accessories>Paint) then choose Edit from the Menu and select Paste, then save it and please attach the file on your next post.

We don't expect for you to be able to compile all of these but please try your very best. :wink11a:
If you have any questions on the above pre posting requirements you may send me a quick PM.

Thank You!
2xg
 
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