P plinley Contributor Joined Sep 1, 2019 Posts 39 Sep 1, 2019 #1 I haven't been able to successfully install a monthly rollup since (I think) March. It fails, restarts windows and goes to the recovery console, I have to open a command prompt and roll back the udpate with the following command: dism.exe /image:c:\ /cleanup-image /revertpending actions. I restart and Windows comes up... eventually, after reverting (about 25 minutes). I have tried various solutions, but you guys seem ON TOP OF IT with these types of issues! First of all, this is a server at a medical clinic... I do not maintain their software or SQL database, so I am very cautious that I don't break their platform with excessive, unnecessary windows updates. That said, this is Server 2008 R2 (SP1).... am I having these problems because I have not updated it to SP2? How safe is it to update? I have system images, but they can't be down for more than 4 hours! 1. sfc /scannow has been run multiple times with no errors 2. SURT/DISM Scan won't run... I downloaded and installed the proper hotfix SP1Windows6.1-KB947821-v34-x64 the dism cleanup and got this: C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth Deployment Image Servicing and Management tool Version: 6.1.7601.24499 Image Version: 6.1.7601.24499 Error: 87 The restorehealth option is not recognized in this context. For more information, refer to the help. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log C:\Windows\system32> 3. Ran SFCFix with following results: Welcome to SFCFix by niemiro and sysnative.com. Checking for updates . . . No new update is available at this time. Processing directive 1 of 1 (AutoAnalysis::) Beginning flash scan of Windows Update registry. This process will take about ten minutes. Failed to create zip file with errno 2 Failed to create zip file with errno 2 Failed to create zip file with errno 2 Failed to create zip file with errno 2 Scan completed with warnings. Checking store directories . . . Checking CBS.log . . . Checking CBS.persist.log . . . Checking CheckSUR.log . . . SUMMARY: CBS & SFC total detected corruption count: 0 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 Press any key to continue to explanation of summary . . . --- Displaying Message 1 of 1 --- No corruptions have been detected on this computer. Whilst this is a good thing, be aware that not all types of corruption can be detected by this tool. Therefore, if you are currently experiencing continued problems with your computer it is likely that you are going to need the assistance of a human analyst in order to find and fix them. If your problems persist, and you are currently being instructed by a helper, you should let them know about this development by sending them the logfile which will soon be generated and opened so that they can perform a manual fix. If you are not currently being instructed by a helper but still need assistance, you should seek free advice from your favourite forum or sysnative.com. Create a new thread and provide this logfile in the first post of that thread along with a complete description of the problems you were experiencing which led you to run this tool. * Press any key to continue . . . SFCFix version 18.104.22.168 by niemiro. Start time: 2019-09-01 13:06:33.049 Microsoft Windows Server 2008 R2 Service Pack 1 - amd64 Not using a script file. AutoAnalysis:: SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully. Successfully processed all directives. Failed to generate a complete zip file. Upload aborted. SFCFix version 22.214.171.124 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2019-09-01 13:32:36.622 ----------------------EOF----------------------- 4. My CBS LOG FOLDER is here: CBS.zip Please help!!!!!!!!!!!!!!! Thank you!!!!!!!!!!!!