[SOLVED] Please help me with sfc /scannow results.

firelash360

New member
Joined
Nov 3, 2019
Posts
3
My System Information is
OS Name Microsoft Windows 10 Home
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name REDACTED
System Manufacturer LENOVO
System Model 80NV
System Type x64-based PC
System SKU LENOVO_MT_80NV_BU_idea_FM_Lenovo ideapad Y700-15ISK
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date LENOVO CDCN54WW, 13/06/2017
SMBIOS Version 2.8
Embedded Controller Version 1.54
BIOS Mode UEFI
BaseBoard Manufacturer LENOVO
BaseBoard Product Allsparks 5A
BaseBoard Version SDK0J40709 WIN
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale Canada
Hardware Abstraction Layer Version = "10.0.18362.387"
User Name SIMON-BEREST\Simon Berest
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 9.82 GB
Total Virtual Memory 18.2 GB
Available Virtual Memory 11.5 GB
Page File Space 2.38 GB
Page File D:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

I was looking into my latency using LatencyMon, one of the drivers? that was causing trouble was wdf01000.sys. Looking into how to fix that I was told to run sfc \scannow.
I ran sfc \scannow which returned: Windows Resource Protection found corrupt files but was unable to fix some of them.
Attached you will find the compressed CBS.log
Thank you for your time and feel free to ask me for more information.
 

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Hello and welcome!

I will take care of SFC stuff here and then you can start a thread in the Win10 forum for your latency issues:

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
    Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.





Then run SFC Scan twice:

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow


    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 
So the first CBS is from the dism command, after running sfc once it says "Windows Resource Protection found corrupt files and successfully repaired them." I then ran sfc again, it returned: "Windows Resource Protection did not find any integrity violations."
Unfortunately LatencyMon is still reporting wdf01000.sys is returning a high isr routine. Irregardless thank you for your help, and could you point me to where I should be asking questions about my latency?
 

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