Persistent 0x80073712 error for cumulative updates

jcrAggie

jcrAggie

Member
Joined
Aug 28, 2020
Posts
16
I have been receiving error 0x80073712 for about 6 months now and I really need to get it fixed without having to reinstall Windows. I see you have had great success helping others and I would ask the same. I have tried all the usual suggestions based on that error search without success: DISM commands, SFC commands, restarting BITS, renaming the SoftwareDownload folder, etc etc etc.... I'm usually pretty good at fixing these issues but this one has me stumped.

I'm running Windows 10 Pro v1909 Build 18363.476

All AV products have been uninstalled.

WINDOWS UPDATE ERROR:

There were problems installing some updates, but we'll try again later.
2020-08 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4565351) - Error 0x80073712
Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)

I have run:

PS C:\Users\JRogers> Dism.exe /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18363.476

[===========================53.8% ]
Error: 2

The system cannot find the file specified.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


latest DISM and CBS log files are attached.

Thank you in advance for any help you can provide.
 

Attachments

Hi!

Thank you.

First part of the fix:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 

Attachments

Thank you. Completed as stated above, but noticed a few errors:

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-08-31 06:59:04.380
Microsoft Windows 10 Build 18363 - amd64
Using .zip script file at C:\Users\JRogers\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\Manifests

Successfully created directory tree \\?\C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2.
Successfully created directory tree \\?\C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\r.
Successfully created directory tree \\?\C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\f.
Successfully created directory tree \\?\C:\WINDOWS\WinSxS\amd64_microsoft-onecore-unifiedwritefilter-csp_31bf3856ad364e35_10.0.18362.1_none_bd4d786631c6dc84.
Successfully created directory tree \\?\C:\WINDOWS\WinSxS\amd64_microsoft-onecore-m..lnamespaceextension_31bf3856ad364e35_10.0.18362.1_none_9fe0c75f9b4f455b.

Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothPairingSystemToastIcon.contrast-black.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothPairingSystemToastIcon.contrast-black.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothPairingSystemToastIcon.contrast-high.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothPairingSystemToastIcon.contrast-high.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothPairingSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothPairingSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothPairingSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothPairingSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\BluetoothSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\ComputerToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\ComputerToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\ComputerToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\ComputerToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\DisplaySystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\DisplaySystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\DisplaySystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\DisplaySystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\GameSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\GameSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\GameSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\GameSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HandwritingSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HandwritingSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HandwritingSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HandwritingSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HeadphoneSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HeadphoneSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HeadphoneSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HeadphoneSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HeadsetSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HeadsetSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HeadsetSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HeadsetSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HealthSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HealthSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HealthSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\HealthSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\InputSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\InputSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\InputSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\InputSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\KeyboardSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\KeyboardSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\KeyboardSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\KeyboardSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\MediaSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\MediaSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\MediaSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\MediaSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\Microsoft.Bluetooth.UserService.dll to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\Microsoft.Bluetooth.UserService.dll.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\MouseSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\MouseSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\MouseSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\MouseSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\PhoneSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\PhoneSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\PhoneSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\PhoneSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\RemoteSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\RemoteSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\RemoteSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\RemoteSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\SpeakersSystemToastIcon.contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\SpeakersSystemToastIcon.contrast-white.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\SpeakersSystemToastIcon.png to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\SpeakersSystemToastIcon.png.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\r\Microsoft.Bluetooth.UserService.dll to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\r\Microsoft.Bluetooth.UserService.dll.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\f\Microsoft.Bluetooth.UserService.dll to C:\WINDOWS\WinSxS\amd64_microsoft-onecoreua..uetooth-userservice_31bf3856ad364e35_10.0.18362.145_none_5e5640d033df71a2\f\Microsoft.Bluetooth.UserService.dll.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecore-unifiedwritefilter-csp_31bf3856ad364e35_10.0.18362.1_none_bd4d786631c6dc84\uwfcfgmgmt.dll to C:\WINDOWS\WinSxS\amd64_microsoft-onecore-unifiedwritefilter-csp_31bf3856ad364e35_10.0.18362.1_none_bd4d786631c6dc84\uwfcfgmgmt.dll.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecore-unifiedwritefilter-csp_31bf3856ad364e35_10.0.18362.1_none_bd4d786631c6dc84\uwfcsp.dll to C:\WINDOWS\WinSxS\amd64_microsoft-onecore-unifiedwritefilter-csp_31bf3856ad364e35_10.0.18362.1_none_bd4d786631c6dc84\uwfcsp.dll.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-onecore-m..lnamespaceextension_31bf3856ad364e35_10.0.18362.1_none_9fe0c75f9b4f455b\dlnashext.dll to C:\WINDOWS\WinSxS\amd64_microsoft-onecore-m..lnamespaceextension_31bf3856ad364e35_10.0.18362.1_none_9fe0c75f9b4f455b\dlnashext.dll.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-mediaplayer-common_31bf3856ad364e35_10.0.18362.1_none_3c85f287e3220077.manifest to C:\WINDOWS\WinSxS\Manifests\amd64_microsoft-windows-mediaplayer-common_31bf3856ad364e35_10.0.18362.1_none_3c85f287e3220077.manifest.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-msmq-domain-ic_31bf3856ad364e35_10.0.18362.1_none_3a1ab5c78fcc2724.manifest to C:\WINDOWS\WinSxS\Manifests\amd64_microsoft-windows-msmq-domain-ic_31bf3856ad364e35_10.0.18362.1_none_3a1ab5c78fcc2724.manifest.
Successfully copied file C:\Users\JRogers\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-msmq-multicast_31bf3856ad364e35_10.0.18362.1_none_ec2c7f159868c05d.manifest to C:\WINDOWS\WinSxS\Manifests\amd64_microsoft-windows-msmq-multicast_31bf3856ad364e35_10.0.18362.1_none_ec2c7f159868c05d.manifest.

Successfully restored ownership for C:\WINDOWS\WinSxS
Successfully restored permissions on C:\WINDOWS\WinSxS
Successfully restored ownership for C:\WINDOWS\WinSxS\Manifests
Successfully restored permissions on C:\WINDOWS\WinSxS\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2020-08-31 07:00:41.283
Script hash: q1tr+l40aDa5b8m4JDZM2J1FAvO+nzYukl8YR2bf4mo=
----------------------EOF-----------------------
 
Thank you the script executed successfully. The zip failure can be ignored.

Please retry updates and provide a fresh CBS.log for me to prepare the next part of the fix.
 
Thank you. I just attempted the install again. It did not download again, but started "installing".... It got to about 20% or so then the same error as in original post. CBS file attached.
 

Attachments

Thank you.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Thank you for your continued help!

I have successfully run FRST. Log file is below.
 

Attachments

Thanks.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
Can you grab the following for me:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
Thank you.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Thanks.

SFC Scan
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Note: If the file is too large to upload, use a file sharing service like Sendspace and paste the link here.
 
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