D Dexter23 Member Joined Apr 4, 2024 Posts 17 May 27, 2024 #1 Hi Guys i have a customer laptop with windows10 that's it's very slow to boot even if i restart it takes 15 minutes to get ready. This is the operation i already doing: - Disable all the service (not microsoft) and application at boot - Update Driver Unfortunately with no sucess problem remain. I wait your advice to troubleshooting this kind of issue. Thanks :)
Hi Guys i have a customer laptop with windows10 that's it's very slow to boot even if i restart it takes 15 minutes to get ready. This is the operation i already doing: - Disable all the service (not microsoft) and application at boot - Update Driver Unfortunately with no sucess problem remain. I wait your advice to troubleshooting this kind of issue. Thanks :)
xrobwx71 Administrator Staff member Joined Sep 27, 2019 Posts 2,680 Location Panama City Beach, FL May 27, 2024 #2 Download and run CrystalDiskInfo. Post a screenshot of the results, please.
D Dexter23 Member Joined Apr 4, 2024 Posts 17 May 27, 2024 #4 What i see on the monitor is this (is stay on this screen for 20-30 minutes before arrive to desktop)
What i see on the monitor is this (is stay on this screen for 20-30 minutes before arrive to desktop)
xrobwx71 Administrator Staff member Joined Sep 27, 2019 Posts 2,680 Location Panama City Beach, FL May 27, 2024 #5 Check on your motherboard website for a BIOS update.
D Dexter23 Member Joined Apr 4, 2024 Posts 17 May 27, 2024 #6 Hi i've update to the latest bios version available on the lenovo website, but the problem remain, is there a way to diagnostic if is a services,application or driver cause this startup very slow?
Hi i've update to the latest bios version available on the lenovo website, but the problem remain, is there a way to diagnostic if is a services,application or driver cause this startup very slow?
D Dexter23 Member Joined Apr 4, 2024 Posts 17 May 27, 2024 #7 If can helps i reboot in safe mode and it takes the same time to boot
D Dexter23 Member Joined Apr 4, 2024 Posts 17 May 28, 2024 #10 Hi remove the ssd from the laptop and plug to a completly different hardware on a desktop pc and it seems for now have the same problem, so it's not hardware the root cause:
Hi remove the ssd from the laptop and plug to a completly different hardware on a desktop pc and it seems for now have the same problem, so it's not hardware the root cause:
Corday Moderator Staff member Joined Sep 27, 2017 Posts 1,271 Location South Carolina May 28, 2024 #11 Enable Fast Boot or strangely enough, if enabled UN-enable. Also go to the startup items and see what be getting in the way.
Enable Fast Boot or strangely enough, if enabled UN-enable. Also go to the startup items and see what be getting in the way.
D Dexter23 Member Joined Apr 4, 2024 Posts 17 May 28, 2024 #12 Hi i fix by doing an in-place upgrade, you can mark the thread as "solved" thanks.
Corday Moderator Staff member Joined Sep 27, 2017 Posts 1,271 Location South Carolina May 28, 2024 #13 Dexter23 said: Hi i fix by doing an in-place upgrade, you can mark the thread as "solved" thanks. Click to expand... You can do that at the top of this thread.
Dexter23 said: Hi i fix by doing an in-place upgrade, you can mark the thread as "solved" thanks. Click to expand... You can do that at the top of this thread.
xrobwx71 Administrator Staff member Joined Sep 27, 2019 Posts 2,680 Location Panama City Beach, FL May 28, 2024 #14 Sorry I didn't get back to you, I was very busy with Family yesterday. Glad you got it sorted. Thanks for letting us know!
Sorry I didn't get back to you, I was very busy with Family yesterday. Glad you got it sorted. Thanks for letting us know!
D Dexter23 Member Joined Apr 4, 2024 Posts 17 May 28, 2024 #15 xrobwx71 said: Sorry I didn't get back to you, I was very busy with Family yesterday. Glad you got it sorted. Thanks for letting us know! Click to expand... No problem :)
xrobwx71 said: Sorry I didn't get back to you, I was very busy with Family yesterday. Glad you got it sorted. Thanks for letting us know! Click to expand... No problem :)