OUTLOOK.EXE version 15.0.5153.1000 stopped interacting with Windows

[Stevev]

Hello All

there seem to be a problem with outlook hanging
The program OUTLOOK.EXE version 15.0.5153.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: ac4
Start Time: 01d537fef5b3eee1
Termination Time: 0
Application Path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Report Id: d98b7cc3-a415-11e9-b5c2-c81f66309252


Also, when trying to repair Office there is about 40 errors :
Product: Office 15 Click-to-Run Extensibility Component. The application tried to modify a protected Windows registry key \Software\Classes\Interface\{85AEE342-48B0-4244-9DD5-1ED435410FAB}\TypeLib.



Also, I have uninstalled / reinstalled Office 2013

I still get the Following Error

The program OUTLOOK.EXE version 15.0.5153.1000 stopped interacting with Windows and was closed.

Enclosed CBS.txt

thank you for your assistance

p.s Additional attachments can be found can be found on 1st post: SFCFIX - SURT total detected corruption count: 4

 

[Stevev]

thank you,

I have ran the System Update Readiness Tool Scan

pls advs

Stevev

 

[Stevev]

Enclosed please find CBS logfiles

here's the link: https://wetransfer.com/downloads/4f2b7d1654970b5bf6c43c06a4c6b0e320190809034002/413c9008b8a58547a70e0b06776a559220190809034002/7297ab

 

[jcgriff2]

Hi. . .

Please try to reinstall Outlook and/or Office. Upon doing so, there should be an option for "repair"

Regards. . .

jcgriff2

 

[Will]

How frequently does the issue occur?

A few users have reported this issue with a corrupted Windows 7 user profile - the best way to check for this is to create a new user profile, and verify if the same error persists in the new environment. Could you try this first?
How to create a new user account in Windows 7 and Windows Vista - BleepingComputer

If this resolves the error, we can either try and repair the original user profile, or migrate data into a new user profile to use.

 

[jcgriff2]

I found this Office and Outlook troubleshooter from Microsoft.

Microsoft Support and Recovery Assistant - Fix Outlook and Office 365 problems with the Microsoft Support and Recovery Assistant for Office 365