Earlier this year, we started publishing a new set of metrics on our portal –
An evaluation of our protection performance and capabilities. These metrics show month over month how we do in three areas: coverage, quality, and customer experience in protecting our customers.
And, since we started to publish the results
on this page, I've had many great conversations with customers and partners alike, discussing what the results mean for their organization and their protections. In this post, I want to cover some of the most common taxonomy questions I was asked during those conversations and also discuss the results for September 2013.
