An overworked staff and a long winter of budget cuts may be keeping you from tapping into a goldmine of cost recovery. Ironically, government is leading the way. Let me explain.
A few months ago I gave a tour of our city's IT facilities to a group of exchange students from Brazil. I told them about certain use cases we have for using open-source software. They expressed surprise, but not for the reason I expected. "What--you're not using open source software everywhere? Your budget must be huge!"