one corrupt: \ .........amd64_microsoft...........

heichan

New member
Joined
Nov 1, 2015
Posts
1
Location
nagano Japan
I have tried next

1, Cleanmgr.exe
2, Dism /online /Cleanup-Image /StartComponentCleanup /ResetBase
3, Dism /online /Cleanup-Iamage /SPSuperseded
4, Sfc /scannow
5, Dism /online /cleanup-image /restorehealth
6, Sfcfix.ese

Next is SFCFix.txt
---------------------------------------------
SFCFix version 2.4.5.0 by niemiro.
Start time: 2016-01-06 23:44:04.802
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.

AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-01-07 00:03:26.841
----------------------EOF-----------------------


What should I do?
 
Hi heichan :)

My name is Aura and I'll be assisting you with your issue. Since I do not have access to that file at work, I'll create a fix once I get home tonight.
 
Alright, follow the instructions below please.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code:
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code:
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 

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