Oh no... 0x800f081f got me!

[Mr Djfdjfg Ghfdghdfgh]

Hi all!

My laptop has been having problems running ANY store apps for a while now... Also, I cannot right-click any programs in the task bar (which I think may be related). Finally, I can't open the "notifications" window when I click it...

I've tried all the "usual" fixes (I've spent many hours, over several View attachment CBS.logdays, trying to solve it, lol)

I believe that these are the problematic files:
amd64_microsoft-windows-mapcontrol_31bf3856ad364e35_10.0.10586.0_none_9fdab44eb4ea3100\mapstoasttask.dll
amd64_microsoft-windows-mapcontrol_31bf3856ad364e35_10.0.10586.0_none_9fdab44eb4ea3100\mapsupdatetask.dll
amd64_microsoft-windows-mapcontrol_31bf3856ad364e35_10.0.10586.0_none_9fdab44eb4ea3100\NmaDirect.dll
wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll
amd64_microsoft-windows-mail-core-dll_31bf3856ad364e35_10.0.10586.0_none_e50459decfa155dd\MSOERES.dll
amd64_microsoft-windows-mccs-syncutil_31bf3856ad364e35_10.0.10586.0_none_530cc8794d82880d\LiveDomainList.txt
amd64_microsoft-windows-mccs-syncutil_31bf3856ad364e35_10.0.10586.0_none_530cc8794d82880d\syncutil.dll
amd64_microsoft-windows-mediaplayer-autoplay_31bf3856ad364e35_10.0.10586.0_none_a78048f6ea51f30e\wmlaunch.exe

Please help, I'm totally stuck! Thanks so much!!!

 

[Mr Djfdjfg Ghfdghdfgh]

(for one reason or another, my file attachment is in the middle of my text above... and I can't edit the post. Sorry my bad)

 

[BrianDrab]

Hi and welcome to Sysnative. Sorry for the delay. Please do the following.

1. Download the Media Creation Tool to your desktop. Go ahead and run this. Note: Click the Download tool now button when you are at this link.
2. Accept the license agreement
3. Keep the default which is to Upgrade your PC and click Next.
4. Go ahead and run this through and let me know when complete.

Doing it this way will keep all your data and programs intact. As always though, make sure you have a backup of any critical data in case something unexpected happens.