Hi,
I am trying to fix the win7 update error 80073712 Windows Update encountered an unknow error.
Every time I am trying to run the SFC /SCANNOW command at an elevated command prompt I got the following message:
Windows Resource Protection could not perform the requested operation.
The CBS.log file indicates an error with the with the csi store:
2013-12-18 08:03:24, Info CBS Starting TrustedInstaller initialization.
2013-12-18 08:03:24, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2013-12-18 08:03:24, Info CSI 00000001@2013/12/18:13:03:24.623 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feef9cf0ad @0x7fef0239849 @0x7fef02034e3 @0xfff7e97c @0xfff7d799 @0xfff7db2f)
2013-12-18 08:03:24, Info CSI 00000002@2013/12/18:13:03:24.629 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feef9cf0ad @0x7fef0286816 @0x7fef0252aac @0x7fef02035b9 @0xfff7e97c @0xfff7d799)
2013-12-18 08:03:24, Info CSI 00000003@2013/12/18:13:03:24.630 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feef9cf0ad @0x7fef0198738 @0x7fef0198866 @0xfff7e474 @0xfff7d7de @0xfff7db2f)
2013-12-18 08:03:24, Info CBS Ending TrustedInstaller initialization.
2013-12-18 08:03:24, Info CBS Starting the TrustedInstaller main loop.
2013-12-18 08:03:24, Info CBS TrustedInstaller service starts successfully.
2013-12-18 08:03:24, Info CBS SQM: Initializing online with Windows opt-in: False
2013-12-18 08:03:24, Info CBS SQM: Cleaning up report files older than 10 days.
2013-12-18 08:03:24, Info CBS SQM: Requesting upload of all unsent reports.
2013-12-18 08:03:24, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 08:03:24, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 08:03:24, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2013-12-18 08:03:24, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 08:03:24, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2013-12-18 08:03:24, Info CBS NonStart: Checking to ensure startup processing was not required.
2013-12-18 08:03:24, Info CSI 00000004 No store version format found; DLL store format 0.0.0.6
2013-12-18 08:03:24, Error CSI 00000005@2013/12/18:13:03:24.639 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 08:03:24, Info CBS NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:03:24, Info CBS Failed to ensure no startup processing was required. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:03:24, Info CBS Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:03:24, Info CBS Startup processing thread terminated normally
2013-12-18 08:03:24, Info CSI 00000006 No store version format found; DLL store format 0.0.0.6
2013-12-18 08:03:24, Error CSI 00000007@2013/12/18:13:03:24.873 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 08:03:24, Info CBS Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:03:24, Error CBS Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Reboot mark refs incremented to: 1
2013-12-18 08:23:25, Info CBS Scavenge: Starts
2013-12-18 08:23:25, Info CSI 00000008 No store version format found; DLL store format 0.0.0.6
2013-12-18 08:23:25, Error CSI 00000009@2013/12/18:13:23:25.094 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 08:23:25, Info CBS Scavenge: Failed to get CSI store for scavenging. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Warning: Failed to scavenge CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Reboot mark refs: 0
2013-12-18 08:23:25, Info CBS Warning: Failed while executing service idle processing. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Warning: Failed to execute service idle processing. Error code: 0X80073712 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Idle processing thread terminated normally
2013-12-18 08:23:25, Info CBS Ending the TrustedInstaller main loop.
2013-12-18 08:23:25, Info CBS Starting TrustedInstaller finalization.
2013-12-18 08:23:25, Info CBS Ending TrustedInstaller finalization.
2013-12-18 12:34:34, Info CBS Starting TrustedInstaller initialization.
2013-12-18 12:34:34, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2013-12-18 12:34:34, Info CSI 00000001@2013/12/18:17:34:34.069 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee97f0ad @0x7feefef9849 @0x7feefec34e3 @0xff22e97c @0xff22d799 @0xff22db2f)
2013-12-18 12:34:34, Info CSI 00000002@2013/12/18:17:34:34.075 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee97f0ad @0x7feeff46816 @0x7feeff12aac @0x7feefec35b9 @0xff22e97c @0xff22d799)
2013-12-18 12:34:34, Info CSI 00000003@2013/12/18:17:34:34.076 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee97f0ad @0x7fef2328738 @0x7fef2328866 @0xff22e474 @0xff22d7de @0xff22db2f)
2013-12-18 12:34:34, Info CBS Ending TrustedInstaller initialization.
2013-12-18 12:34:34, Info CBS Starting the TrustedInstaller main loop.
2013-12-18 12:34:34, Info CBS TrustedInstaller service starts successfully.
2013-12-18 12:34:34, Info CBS SQM: Initializing online with Windows opt-in: False
2013-12-18 12:34:34, Info CBS SQM: Cleaning up report files older than 10 days.
2013-12-18 12:34:34, Info CBS SQM: Requesting upload of all unsent reports.
2013-12-18 12:34:34, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:34:34, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:34:34, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2013-12-18 12:34:34, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:34:34, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2013-12-18 12:34:34, Info CBS NonStart: Checking to ensure startup processing was not required.
2013-12-18 12:34:34, Info CSI 00000004 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:34:34, Error CSI 00000005@2013/12/18:17:34:34.085 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:34:34, Info CBS NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Info CBS Failed to ensure no startup processing was required. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Info CBS Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Info CBS Startup processing thread terminated normally
2013-12-18 12:34:34, Info CBS Loading offline registry hive: SOFTWARE, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SOFTWARE' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\SOFTWARE'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: SYSTEM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SYSTEM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\SYSTEM'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: SECURITY, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SECURITY' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\SECURITY'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: SAM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SAM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\SAM'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: COMPONENTS, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/COMPONENTS' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\COMPONENTS'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: DEFAULT, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/DEFAULT' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\DEFAULT'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: ntuser.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Users/default/ntuser.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Users\default\ntuser.dat'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: schema.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/system32/smi/store/Machine/schema.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\system32\smi\store\Machine\schema.dat'.
2013-12-18 12:34:34, Info CBS Offline image is: read-only
2013-12-18 12:34:34, Info CBS Disabling manifest caching, because the image is not writeable.
2013-12-18 12:34:34, Info CSI 00000006 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:34:34, Error CSI 00000007@2013/12/18:17:34:34.474 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:34:34, Error CBS Failed to get offline CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Error CBS Failed to initialize store parameters with boot drive: T: and windows directory: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\ [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SOFTWARE
2013-12-18 12:34:34, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SYSTEM
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SECURITY
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SAM
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/COMPONENTS
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/DEFAULT
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Users/default/ntuser.dat
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/system32/smi/store/Machine/schema.dat
2013-12-18 12:35:02, Info CBS Loading offline registry hive: SOFTWARE, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SOFTWARE' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\SOFTWARE'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: SYSTEM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SYSTEM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\SYSTEM'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: SECURITY, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SECURITY' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\SECURITY'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: SAM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SAM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\SAM'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: COMPONENTS, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/COMPONENTS' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\COMPONENTS'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: DEFAULT, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/DEFAULT' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\DEFAULT'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: ntuser.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Users/default/ntuser.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Users\default\ntuser.dat'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: schema.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/system32/smi/store/Machine/schema.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\system32\smi\store\Machine\schema.dat'.
2013-12-18 12:35:02, Info CBS Offline image is: read-only
2013-12-18 12:35:02, Info CBS Disabling manifest caching, because the image is not writeable.
2013-12-18 12:35:02, Info CSI 00000008 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:35:02, Error CSI 00000009@2013/12/18:17:35:02.598 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:35:02, Error CBS Failed to get offline CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:35:02, Error CBS Failed to initialize store parameters with boot drive: T: and windows directory: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\ [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:35:02, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SOFTWARE
2013-12-18 12:35:02, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SYSTEM
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SECURITY
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SAM
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/COMPONENTS
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/DEFAULT
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Users/default/ntuser.dat
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/system32/smi/store/Machine/schema.dat
2013-12-18 12:45:03, Info CBS Reboot mark refs incremented to: 1
2013-12-18 12:45:03, Info CBS Scavenge: Starts
2013-12-18 12:45:03, Info CSI 0000000a No store version format found; DLL store format 0.0.0.6
2013-12-18 12:45:03, Error CSI 0000000b@2013/12/18:17:45:03.932 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:45:03, Info CBS Scavenge: Failed to get CSI store for scavenging. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:45:03, Info CBS Warning: Failed to scavenge CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:45:04, Info CBS Reboot mark refs: 0
2013-12-18 12:45:04, Info CBS Warning: Failed while executing service idle processing. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:45:04, Info CBS Warning: Failed to execute service idle processing. Error code: 0X80073712 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:45:04, Info CBS Idle processing thread terminated normally
2013-12-18 12:45:04, Info CBS Ending the TrustedInstaller main loop.
2013-12-18 12:45:04, Info CBS Starting TrustedInstaller finalization.
2013-12-18 12:45:04, Info CBS Ending TrustedInstaller finalization.
2013-12-18 12:48:46, Info CBS Starting TrustedInstaller initialization.
2013-12-18 12:48:46, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2013-12-18 12:48:46, Info CSI 00000001@2013/12/18:17:48:46.277 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee09f0ad @0x7feef509849 @0x7feef4d34e3 @0xff29e97c @0xff29d799 @0xff29db2f)
2013-12-18 12:48:46, Info CSI 00000002@2013/12/18:17:48:46.281 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee09f0ad @0x7feef556816 @0x7feef522aac @0x7feef4d35b9 @0xff29e97c @0xff29d799)
2013-12-18 12:48:46, Info CSI 00000003@2013/12/18:17:48:46.281 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee09f0ad @0x7fefad38738 @0x7fefad38866 @0xff29e474 @0xff29d7de @0xff29db2f)
2013-12-18 12:48:46, Info CBS Ending TrustedInstaller initialization.
2013-12-18 12:48:46, Info CBS Starting the TrustedInstaller main loop.
2013-12-18 12:48:46, Info CBS TrustedInstaller service starts successfully.
2013-12-18 12:48:46, Info CBS SQM: Initializing online with Windows opt-in: False
2013-12-18 12:48:46, Info CBS SQM: Cleaning up report files older than 10 days.
2013-12-18 12:48:46, Info CBS SQM: Requesting upload of all unsent reports.
2013-12-18 12:48:46, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:48:46, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:48:46, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2013-12-18 12:48:46, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:48:46, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2013-12-18 12:48:46, Info CBS NonStart: Checking to ensure startup processing was not required.
2013-12-18 12:48:46, Info CSI 00000004 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:48:46, Error CSI 00000005@2013/12/18:17:48:46.289 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:48:46, Info CBS NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:48:46, Info CBS Failed to ensure no startup processing was required. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:48:46, Info CBS Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:48:46, Info CBS Startup processing thread terminated normally
2013-12-18 12:48:46, Info CSI 00000006 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:48:46, Error CSI 00000007@2013/12/18:17:48:46.346 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:48:46, Info CBS Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:48:46, Error CBS Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:52:05, Info CSI 00000008 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:52:05, Error CSI 00000009@2013/12/18:17:52:05.474 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 13:02:07, Info CBS Reboot mark refs incremented to: 1
2013-12-18 13:02:07, Info CBS Scavenge: Starts
2013-12-18 13:02:07, Info CSI 0000000a No store version format found; DLL store format 0.0.0.6
2013-12-18 13:02:07, Error CSI 0000000b@2013/12/18:18:02:07.799 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 13:02:07, Info CBS Scavenge: Failed to get CSI store for scavenging. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 13:02:07, Info CBS Warning: Failed to scavenge CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 13:02:08, Info CBS Reboot mark refs: 0
2013-12-18 13:02:08, Info CBS Warning: Failed while executing service idle processing. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 13:02:08, Info CBS Warning: Failed to execute service idle processing. Error code: 0X80073712 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 13:02:08, Info CBS Idle processing thread terminated normally
2013-12-18 13:02:08, Info CBS Ending the TrustedInstaller main loop.
2013-12-18 13:02:08, Info CBS Starting TrustedInstaller finalization.
2013-12-18 13:02:08, Info CBS Ending TrustedInstaller finalization.
The checksur.log is also indicate a problem with the CSI store:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-12-02 10:51
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
Summary:
Seconds executed: 57
Found 1 errors
CSI Unable to Query Store Version Total count: 1
I ran the windows update Windows6.1-KB947821-v31-x64.msu.
Hotfix for Windows (KB947821)
I tried to do a repair and I got the following error:
Windows resource protection coul not sart the repair service.
I also run the WindowsUpdateDiagnostic.diagcab
Troubleshooting has completed
Problems found
Windows update error 0x90073712(2013-12-02-T-11_53_47A) Not fixed
Problems installing recent updates Not fixed
Check for missing or corrupt files Detected
Some security settings are missing or have been changed Fixed
Service Registration is missing or corrupt Fixed
Problem installing recent updates Fixed
How could I can run SFC /SCANNOW command without having the Windows resource protection could not perform the requested operation ?
Thanks for your help.
Carl
I am trying to fix the win7 update error 80073712 Windows Update encountered an unknow error.
Every time I am trying to run the SFC /SCANNOW command at an elevated command prompt I got the following message:
Windows Resource Protection could not perform the requested operation.
The CBS.log file indicates an error with the with the csi store:
2013-12-18 08:03:24, Info CBS Starting TrustedInstaller initialization.
2013-12-18 08:03:24, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2013-12-18 08:03:24, Info CSI 00000001@2013/12/18:13:03:24.623 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feef9cf0ad @0x7fef0239849 @0x7fef02034e3 @0xfff7e97c @0xfff7d799 @0xfff7db2f)
2013-12-18 08:03:24, Info CSI 00000002@2013/12/18:13:03:24.629 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feef9cf0ad @0x7fef0286816 @0x7fef0252aac @0x7fef02035b9 @0xfff7e97c @0xfff7d799)
2013-12-18 08:03:24, Info CSI 00000003@2013/12/18:13:03:24.630 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feef9cf0ad @0x7fef0198738 @0x7fef0198866 @0xfff7e474 @0xfff7d7de @0xfff7db2f)
2013-12-18 08:03:24, Info CBS Ending TrustedInstaller initialization.
2013-12-18 08:03:24, Info CBS Starting the TrustedInstaller main loop.
2013-12-18 08:03:24, Info CBS TrustedInstaller service starts successfully.
2013-12-18 08:03:24, Info CBS SQM: Initializing online with Windows opt-in: False
2013-12-18 08:03:24, Info CBS SQM: Cleaning up report files older than 10 days.
2013-12-18 08:03:24, Info CBS SQM: Requesting upload of all unsent reports.
2013-12-18 08:03:24, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 08:03:24, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 08:03:24, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2013-12-18 08:03:24, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 08:03:24, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2013-12-18 08:03:24, Info CBS NonStart: Checking to ensure startup processing was not required.
2013-12-18 08:03:24, Info CSI 00000004 No store version format found; DLL store format 0.0.0.6
2013-12-18 08:03:24, Error CSI 00000005@2013/12/18:13:03:24.639 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 08:03:24, Info CBS NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:03:24, Info CBS Failed to ensure no startup processing was required. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:03:24, Info CBS Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:03:24, Info CBS Startup processing thread terminated normally
2013-12-18 08:03:24, Info CSI 00000006 No store version format found; DLL store format 0.0.0.6
2013-12-18 08:03:24, Error CSI 00000007@2013/12/18:13:03:24.873 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 08:03:24, Info CBS Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:03:24, Error CBS Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Reboot mark refs incremented to: 1
2013-12-18 08:23:25, Info CBS Scavenge: Starts
2013-12-18 08:23:25, Info CSI 00000008 No store version format found; DLL store format 0.0.0.6
2013-12-18 08:23:25, Error CSI 00000009@2013/12/18:13:23:25.094 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 08:23:25, Info CBS Scavenge: Failed to get CSI store for scavenging. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Warning: Failed to scavenge CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Reboot mark refs: 0
2013-12-18 08:23:25, Info CBS Warning: Failed while executing service idle processing. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Warning: Failed to execute service idle processing. Error code: 0X80073712 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 08:23:25, Info CBS Idle processing thread terminated normally
2013-12-18 08:23:25, Info CBS Ending the TrustedInstaller main loop.
2013-12-18 08:23:25, Info CBS Starting TrustedInstaller finalization.
2013-12-18 08:23:25, Info CBS Ending TrustedInstaller finalization.
2013-12-18 12:34:34, Info CBS Starting TrustedInstaller initialization.
2013-12-18 12:34:34, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2013-12-18 12:34:34, Info CSI 00000001@2013/12/18:17:34:34.069 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee97f0ad @0x7feefef9849 @0x7feefec34e3 @0xff22e97c @0xff22d799 @0xff22db2f)
2013-12-18 12:34:34, Info CSI 00000002@2013/12/18:17:34:34.075 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee97f0ad @0x7feeff46816 @0x7feeff12aac @0x7feefec35b9 @0xff22e97c @0xff22d799)
2013-12-18 12:34:34, Info CSI 00000003@2013/12/18:17:34:34.076 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee97f0ad @0x7fef2328738 @0x7fef2328866 @0xff22e474 @0xff22d7de @0xff22db2f)
2013-12-18 12:34:34, Info CBS Ending TrustedInstaller initialization.
2013-12-18 12:34:34, Info CBS Starting the TrustedInstaller main loop.
2013-12-18 12:34:34, Info CBS TrustedInstaller service starts successfully.
2013-12-18 12:34:34, Info CBS SQM: Initializing online with Windows opt-in: False
2013-12-18 12:34:34, Info CBS SQM: Cleaning up report files older than 10 days.
2013-12-18 12:34:34, Info CBS SQM: Requesting upload of all unsent reports.
2013-12-18 12:34:34, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:34:34, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:34:34, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2013-12-18 12:34:34, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:34:34, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2013-12-18 12:34:34, Info CBS NonStart: Checking to ensure startup processing was not required.
2013-12-18 12:34:34, Info CSI 00000004 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:34:34, Error CSI 00000005@2013/12/18:17:34:34.085 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:34:34, Info CBS NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Info CBS Failed to ensure no startup processing was required. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Info CBS Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Info CBS Startup processing thread terminated normally
2013-12-18 12:34:34, Info CBS Loading offline registry hive: SOFTWARE, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SOFTWARE' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\SOFTWARE'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: SYSTEM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SYSTEM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\SYSTEM'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: SECURITY, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SECURITY' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\SECURITY'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: SAM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SAM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\SAM'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: COMPONENTS, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/COMPONENTS' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\COMPONENTS'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: DEFAULT, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/DEFAULT' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\System32\config\DEFAULT'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: ntuser.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Users/default/ntuser.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Users\default\ntuser.dat'.
2013-12-18 12:34:34, Info CBS Loading offline registry hive: schema.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/system32/smi/store/Machine/schema.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\system32\smi\store\Machine\schema.dat'.
2013-12-18 12:34:34, Info CBS Offline image is: read-only
2013-12-18 12:34:34, Info CBS Disabling manifest caching, because the image is not writeable.
2013-12-18 12:34:34, Info CSI 00000006 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:34:34, Error CSI 00000007@2013/12/18:17:34:34.474 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:34:34, Error CBS Failed to get offline CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Error CBS Failed to initialize store parameters with boot drive: T: and windows directory: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\ [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:34:34, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SOFTWARE
2013-12-18 12:34:34, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SYSTEM
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SECURITY
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/SAM
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/COMPONENTS
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/System32/config/DEFAULT
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Users/default/ntuser.dat
2013-12-18 12:34:35, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy2/Windows/system32/smi/store/Machine/schema.dat
2013-12-18 12:35:02, Info CBS Loading offline registry hive: SOFTWARE, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SOFTWARE' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\SOFTWARE'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: SYSTEM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SYSTEM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\SYSTEM'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: SECURITY, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SECURITY' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\SECURITY'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: SAM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SAM' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\SAM'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: COMPONENTS, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/COMPONENTS' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\COMPONENTS'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: DEFAULT, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/DEFAULT' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\System32\config\DEFAULT'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: ntuser.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Users/default/ntuser.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Users\default\ntuser.dat'.
2013-12-18 12:35:02, Info CBS Loading offline registry hive: schema.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/system32/smi/store/Machine/schema.dat' from path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\system32\smi\store\Machine\schema.dat'.
2013-12-18 12:35:02, Info CBS Offline image is: read-only
2013-12-18 12:35:02, Info CBS Disabling manifest caching, because the image is not writeable.
2013-12-18 12:35:02, Info CSI 00000008 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:35:02, Error CSI 00000009@2013/12/18:17:35:02.598 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:35:02, Error CBS Failed to get offline CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:35:02, Error CBS Failed to initialize store parameters with boot drive: T: and windows directory: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Windows\ [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:35:02, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SOFTWARE
2013-12-18 12:35:02, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SYSTEM
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SECURITY
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/SAM
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/COMPONENTS
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/System32/config/DEFAULT
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Users/default/ntuser.dat
2013-12-18 12:35:03, Info CBS Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy1/Windows/system32/smi/store/Machine/schema.dat
2013-12-18 12:45:03, Info CBS Reboot mark refs incremented to: 1
2013-12-18 12:45:03, Info CBS Scavenge: Starts
2013-12-18 12:45:03, Info CSI 0000000a No store version format found; DLL store format 0.0.0.6
2013-12-18 12:45:03, Error CSI 0000000b@2013/12/18:17:45:03.932 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:45:03, Info CBS Scavenge: Failed to get CSI store for scavenging. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:45:03, Info CBS Warning: Failed to scavenge CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:45:04, Info CBS Reboot mark refs: 0
2013-12-18 12:45:04, Info CBS Warning: Failed while executing service idle processing. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:45:04, Info CBS Warning: Failed to execute service idle processing. Error code: 0X80073712 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:45:04, Info CBS Idle processing thread terminated normally
2013-12-18 12:45:04, Info CBS Ending the TrustedInstaller main loop.
2013-12-18 12:45:04, Info CBS Starting TrustedInstaller finalization.
2013-12-18 12:45:04, Info CBS Ending TrustedInstaller finalization.
2013-12-18 12:48:46, Info CBS Starting TrustedInstaller initialization.
2013-12-18 12:48:46, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2013-12-18 12:48:46, Info CSI 00000001@2013/12/18:17:48:46.277 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee09f0ad @0x7feef509849 @0x7feef4d34e3 @0xff29e97c @0xff29d799 @0xff29db2f)
2013-12-18 12:48:46, Info CSI 00000002@2013/12/18:17:48:46.281 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee09f0ad @0x7feef556816 @0x7feef522aac @0x7feef4d35b9 @0xff29e97c @0xff29d799)
2013-12-18 12:48:46, Info CSI 00000003@2013/12/18:17:48:46.281 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feee09f0ad @0x7fefad38738 @0x7fefad38866 @0xff29e474 @0xff29d7de @0xff29db2f)
2013-12-18 12:48:46, Info CBS Ending TrustedInstaller initialization.
2013-12-18 12:48:46, Info CBS Starting the TrustedInstaller main loop.
2013-12-18 12:48:46, Info CBS TrustedInstaller service starts successfully.
2013-12-18 12:48:46, Info CBS SQM: Initializing online with Windows opt-in: False
2013-12-18 12:48:46, Info CBS SQM: Cleaning up report files older than 10 days.
2013-12-18 12:48:46, Info CBS SQM: Requesting upload of all unsent reports.
2013-12-18 12:48:46, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:48:46, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:48:46, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2013-12-18 12:48:46, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2013-12-18 12:48:46, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2013-12-18 12:48:46, Info CBS NonStart: Checking to ensure startup processing was not required.
2013-12-18 12:48:46, Info CSI 00000004 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:48:46, Error CSI 00000005@2013/12/18:17:48:46.289 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:48:46, Info CBS NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:48:46, Info CBS Failed to ensure no startup processing was required. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:48:46, Info CBS Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:48:46, Info CBS Startup processing thread terminated normally
2013-12-18 12:48:46, Info CSI 00000006 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:48:46, Error CSI 00000007@2013/12/18:17:48:46.346 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 12:48:46, Info CBS Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:48:46, Error CBS Failed to initialize store parameters with boot drive: and windows directory: [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 12:52:05, Info CSI 00000008 No store version format found; DLL store format 0.0.0.6
2013-12-18 12:52:05, Error CSI 00000009@2013/12/18:17:52:05.474 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 13:02:07, Info CBS Reboot mark refs incremented to: 1
2013-12-18 13:02:07, Info CBS Scavenge: Starts
2013-12-18 13:02:07, Info CSI 0000000a No store version format found; DLL store format 0.0.0.6
2013-12-18 13:02:07, Error CSI 0000000b@2013/12/18:18:02:07.799 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-12-18 13:02:07, Info CBS Scavenge: Failed to get CSI store for scavenging. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 13:02:07, Info CBS Warning: Failed to scavenge CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 13:02:08, Info CBS Reboot mark refs: 0
2013-12-18 13:02:08, Info CBS Warning: Failed while executing service idle processing. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 13:02:08, Info CBS Warning: Failed to execute service idle processing. Error code: 0X80073712 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-12-18 13:02:08, Info CBS Idle processing thread terminated normally
2013-12-18 13:02:08, Info CBS Ending the TrustedInstaller main loop.
2013-12-18 13:02:08, Info CBS Starting TrustedInstaller finalization.
2013-12-18 13:02:08, Info CBS Ending TrustedInstaller finalization.
The checksur.log is also indicate a problem with the CSI store:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-12-02 10:51
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
Summary:
Seconds executed: 57
Found 1 errors
CSI Unable to Query Store Version Total count: 1
I ran the windows update Windows6.1-KB947821-v31-x64.msu.
Hotfix for Windows (KB947821)
I tried to do a repair and I got the following error:
Windows resource protection coul not sart the repair service.
I also run the WindowsUpdateDiagnostic.diagcab
Troubleshooting has completed
Problems found
Windows update error 0x90073712(2013-12-02-T-11_53_47A) Not fixed
Problems installing recent updates Not fixed
Check for missing or corrupt files Detected
Some security settings are missing or have been changed Fixed
Service Registration is missing or corrupt Fixed
Problem installing recent updates Fixed
How could I can run SFC /SCANNOW command without having the Windows resource protection could not perform the requested operation ?
Thanks for your help.
Carl
