[SOLVED] not able to install roles/features or new languages to Windows Server 2019

[prolannic]

Hello everybody

As you helped me last time with a Windows Update I'm coming back to this wonderful forum.

We have a server, that is currently not able to install some roles or features (Ex. DNS RSAT-Tools). While trying to resolve this issue I've noticed, I'm also not able to install any languagepacks.
While trying to uninstall any additional languages (as someone stated this as a possible cause) I've noticed also problems with that.

DISM / SFC does not find any corruptions.

Attached you find the CBS Log of the server.
I've found the following errors, but was not able to resolve the issue with KB5000822 (tried to import cab-File of update with DISM):

000009a6 (F) STATUS_SXS_ASSEMBLY_MISSING #2170017# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2024-07-02 11:30:15, Error CSI 000009a7 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #2169859# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = c6682163323231b03e540aba4f4675fb, version 6.0.17763.1817, arch amd64, nonSxS, pkt {l:8 b:6595b64144ccf1df}, cb = (null), s = (null), rid = 'Package_1794_for_KB5000822~31bf3856ad364e35~amd64~~10.0.1.5.5000822-2769_neutral', rah = '2', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2024-07-02 11:30:15, Info CBS Failed to pin deployment while resolving Update: Package_1794_for_KB5000822~31bf3856ad364e35~amd64~~10.0.1.5.5000822-2769_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2024-07-02 11:30:15, Info CBS Failed to bulk stage deployment manifest and pin deployment for packageackage_5129_for_KB5000822~31bf3856ad364e35~amd64~~10.0.1.5 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

 

[Maxstar]

Hi,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5000822

• Let me know if it says it was successful or you get the message: The update KB5000822 is not installed on this computer.

 

[prolannic]

Hi Maxstar

I get the message "The update KB5000822 is not installed on this computer." when I run the command.

 

[Maxstar]

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5000822

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[prolannic]

Hi Maxstar

Attached you find the SearchReg.txt in a compressed folder.

 

[Maxstar]

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[prolannic]

Hi Maxstar,

This resolved the issue. I was able to install some server features.
Attached you find the fixlog.txt in a zip-File.

 

[Maxstar]

Hi,

Great! If there are no remaining issues we can mark this thread as solved...