No windows updates but defender

Z

Zvonka

New member
Joined
Oct 20, 2019
Posts
4
I’ve installed Windows 2016 standard Version 1607 Build 14393.3274, while in November I’ve noticed that Windows Update is no longer applying updates.

The procedure always ends with these errors:



1) The following Dism commands:

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
shows no error

2) sfc /scannow
show no error

3) chkdsk/f C: (result= no problem found)

4) Attempting to manually install the latest Servicing Stack update for Windows server 2016 Version 1607 fails.

5) Windows Defender antivirus is updated regularly and not affected by the problem.

6) The CBS.log file contains errors such as:


2021-12-27 14:36:41, Error CBS Package "Package_for_KB4535680~31bf3856ad364e35~amd64~~10.0.1.2" requires Servicing Stack v10.0.14393.3622 but current Servicing Stack is v10.0.14393.3262. [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-12-27 14:36:41, Info CBS Failed to initialize internal package [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-12-27 14:36:41, Error CBS Failed to create internal package [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-12-27 14:36:41, Info CBS Failed to CreatePackage using worker session [HRESULT = 0x800f0823]
2021-12-27 14:36:41, Info CBS Failed to create internal CBS Package [HRESULT = 0x800f0823]
2021-12-27 14:36:41, Info CBS WU creates the package, AppID:<<PROCESS>>: powershell.exe, UpdateID:{8A3B99F6-D50D-4FC5-84C7-CF023E15F298}, revision: 200
2021-12-27 14:36:41, Info CBS Session: 30931750_3358534429 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null
2021-12-27 14:36:41, Error CBS Package "Package_for_KB4535680~31bf3856ad364e35~amd64~~10.0.1.2" requires Servicing Stack v10.0.14393.3622 but current Servicing Stack is v10.0.14393.3262. [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-12-27 14:36:41, Info CBS Failed to initialize internal package [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-12-27 14:36:41, Error CBS Failed to create internal package [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-12-27 14:36:41, Info CBS Failed to CreatePackage using worker session [HRESULT = 0x800f0823]
2021-12-27 14:36:41, Info CBS Failed to create internal CBS Package [HRESULT = 0x800f0823]
2021-12-27 14:36:41, Info CBS WU creates the package, AppID:<<PROCESS>>: powershell.exe, UpdateID:{8A3B99F6-D50D-4FC5-84C7-CF023E15F298}, revision: 200
2021-12-27 14:36:41, Info CBS Session: 30931750_3358690703 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null
2021-12-27 14:36:41, Error CBS Package "Package_for_KB4535680~31bf3856ad364e35~amd64~~10.0.1.2" requires Servicing Stack v10.0.14393.3622 but current Servicing Stack is v10.0.14393.3262. [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-12-27 14:36:41, Info CBS Failed to initialize internal package [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-12-27 14:36:41, Error CBS Failed to create internal package [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2021-12-27 14:36:41, Info CBS Failed to CreatePackage using worker session [HRESULT = 0x800f0823]
2021-12-27 14:36:41, Info CBS Failed to create internal CBS Package [HRESULT = 0x800f0823]

7) Dsim get packages lists only 4 langauage packeges, no error
PS C:\Windows\system32> dism /online /get-packages

Deployment Image Servicing and Management tool
Version: 10.0.14393.3241

Image Version: 10.0.14393.3241

Packages listing:

Package Identity : Microsoft-Windows-LanguageFeatures-Basic-en-us-Package~31bf3856ad364e35~amd64~~10.0.14393.0
State : Installed
Release Type : OnDemand Pack
Install Time : 8/3/2021 7:52 AM

Package Identity : Microsoft-Windows-LanguageFeatures-Basic-sl-si-Package~31bf3856ad364e35~amd64~~10.0.14393.0
State : Installed
Release Type : OnDemand Pack
Install Time : 8/3/2021 7:52 AM

Package Identity : Microsoft-Windows-LanguageFeatures-OCR-en-us-Package~31bf3856ad364e35~amd64~~10.0.14393.0
State : Installed
Release Type : OnDemand Pack
Install Time : 8/3/2021 7:52 AM

Package Identity : Microsoft-Windows-LanguageFeatures-OCR-sl-si-Package~31bf3856ad364e35~amd64~~10.0.14393.0
State : Installed
Release Type : OnDemand Pack
Install Time : 8/3/2021 7:52 AM

The operation completed successfully.

8) Dsim get-features returns error 0x800f0805
S C:\Windows\system32> dism /online /get-features

Deployment Image Servicing and Management tool
Version: 10.0.14393.3241

Image Version: 10.0.14393.3241


Error: 0x800f0805

The specified package is not valid Windows package.


Other than the described Windows Update issue and error in server manager (task list), the operating system and all applications are working as usual.

Has anyone experienced something similar or have any ideas about this ? Thank You.
 

Attachments

Hi and welcome to Sysnative,

I will look into your problem.
Note: I'm currently in training so my posts will need to be approved by the Sysnative instructors.
 
Hi,

Follow these instructions to install an update with DISM.
  • Click the Search button next to the Start button and type CMD
  • When you see Command Prompt on the list, select the option Run as administrator.
  • Copy and paste the following command into it, and press enter. (Leave the CMD window open!)
Code: 
MD C:\WUTemp

  • Now, download the following update (KB4550994) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
  • Downloadlink: KB4550994

  • Copy and paste the following commands one at a time into the command prompt and press enter after each.
Code: 
CD C:\WUTemp
EXPAND.exe windows10.0-kb4550994-x64_1df8a8ea245041495f3b219fb22f3849908d8e27.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB4550994-x64.cab
  • Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.
 
Thanx, little progress but still no joy.
C:\wutemp>DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB4550994-x64.cab

Deployment Image Servicing and Management tool
Version: 10.0.14393.3241

Image Version: 10.0.14393.3241

Processing 1 of 1 - Adding package Package_for_KB4550994~31bf3856ad364e35~amd64~~14393.3622.1.0
[==========================100.0%==========================]
---------------------------The operation completed successfully.

Now I can check for updates:
Updates are available

• 2020-04 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4550947).

but CU KB4550947 install fails with error in CBS log and after restart and 99% progress reverts back all changes.

We couldn't complete the update
Undoing changes.


There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
• 2020-04 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4550947) - Error 0x80080005


C:\wutemp> dism /online /get-features

Deployment Image Servicing and Management tool
Version: 10.0.14393.3241

Image Version: 10.0.14393.3241


Error: 0x800f0805

The specified package is not valid Windows package.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 
Hi,

Open an elevated command prompt.
Copy and paste the following commands one at a time into the command prompt and press enter after each.
Code: 
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
copy %windir%\logs\dism\dism.log "%userprofile%\Desktop\dism.txt"
These commands will create cbs.txt and dism.txt on your Desktop.
Post both logfiles as attachment in your next reply.
 
I have run sfc and dism. Attached last log files.

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.3241

Image Version: 10.0.14393.3241

No component store corruption detected.
The operation completed successfully.

C:\Windows\system32>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.3241

Image Version: 10.0.14393.3241

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

C:\Windows\system32>
 

Attachments

Hi,

Please run Windows Update again and let me know the result. If it fails, attach a new copy of the CBS log.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top