"No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Y

Yohanes

Member
Joined
Nov 13, 2018
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16
"No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Hi,

I have the similar issue with the thread below where I can't view my installed updates and can't run sfc.exe /scannow
https://www.sysnative.com/forums/wi...computer-unable-run-sfc-scannow-safemode.html

1542122263571.jpg
1542122323272.jpg

I've tried doing chkdsk, scanning for malwares and adwares, but still no luck
I want to avoid reinstalling my Windows if possible

Your help is much appreciated!
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Hello and welcome! Apologies for the delay! Do you still require assistance?
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

softwaremaniac said:
Retrieve Components Hive
 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.
Click to expand...

Here's the file you requested: https://mega.nz/#!y1FDQC4K!EOCtmN9_h7hw31rkrQhD8Nf_ME6KqyZH0dFPrDaNNMs
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Step#1 - Export registry as hive



  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload to SendSpace and just provide the link here.
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

softwaremaniac said:
Step#1 - Export registry as hive



  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload to SendSpace and just provide the link here.
Click to expand...

Here's the file: View attachment ComponentBasedServicing.zip

Thanks!
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Run SFC Scan in Normal mode and when it returns the error, attach CBS.log.
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Step#1 - Export SideBySide




  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file SxS (with no file extension) and save it to your Desktop.



Once done please upload this file via Dropbox or One Drive or SendSpace.
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

softwaremaniac said:
Step#1 - Export SideBySide




  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file SxS (with no file extension) and save it to your Desktop.



Once done please upload this file via Dropbox or One Drive or SendSpace.
Click to expand...

Here's the file: Dropbox - SxS
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:



  • Download GSmartControl and save it on your Desktop;
  • Execute gsmartcontrol.exe; Let the install complete and launch the programme.
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
    info_failing.png
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

softwaremaniac said:
GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:



  • Download GSmartControl and save it on your Desktop;
  • Execute gsmartcontrol.exe; Let the install complete and launch the programme.
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
    info_failing.png
Click to expand...

I've done everything according to those steps.
The test result was that it completed without error.
Also in the attribute tab, there was no entry that is highlighted.

1.png2.png
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Step#1 - Capture Process Monitor Trace
 1. Download and run Process Monitor. Start it and leave it running 60 seconds before the failure.
2. Try running SFC just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

softwaremaniac said:
Step#1 - Capture Process Monitor Trace
 1. Download and run Process Monitor. Start it and leave it running 60 seconds before the failure.
2. Try running SFC just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log
Click to expand...

Here's the file: https://mega.nz/#!agcWzYwL!AdfjXU_I3JgltOHI9FZv7I-p_VHMOhDptwhCt6ISAT4
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Please see if you can find the following key in the registry: HKLM\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ehome-ehtrace_31bf3856ad364e35_none_4c46358cd018277
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

softwaremaniac said:
Please see if you can find the following key in the registry: HKLM\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ehome-ehtrace_31bf3856ad364e35_none_4c46358cd018277
Click to expand...

Yes, it exists.

Untitled.png
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Please delete the character between the c and 4, so the name is: amd64_microsoft-windows-ehome-ehtrace_31bf3856ad364e35_none_4c46358cd018277
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

softwaremaniac said:
Please delete the character between the c and 4, so the name is: amd64_microsoft-windows-ehome-ehtrace_31bf3856ad364e35_none_4c46358cd018277
Click to expand...

I tried renaming it but it won't let me, an error is displayed when I tried to.

Untitled.png
 
Re: "No updates are installed on this computer" and "sfc.exe /scannow" doesn't work

Also, when I click on the key, it displays an error too.

Untitled.png
 
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